Grapevine Ford

A fair and reasonable price was negotiated over the telephone on a 2011 truck. Zach Ziba did an excellent job answering my questions and providing me after sales follow-up. I had two concerns with t telephone on a 2011 truck. Zach Ziba did an excellent job answering my questions and providing me after sales follow-up. I had two concerns with the experience: length of time to finalize the deal and interest rate on financing. Pre-owned Sales Manager Tony Gonzalez provided me a meaningful explanation to my concerns. ( if you buy on the last day of the month, you should expect some delay at the dealership. ) Overall, a psoitive experience. I would recommend this dealership because they expressed genuine concern for customer satisfaction and was very helpful. They were upfront and transparent about the transaction. When errors were found, they corrected the errors immediately. More

One of the best truck buying experiences I have had. Our salesman, Josh Purdy was great, helpful and extremely easy to deal with. They gave me a great trade in for my truck and gave me a super price on the salesman, Josh Purdy was great, helpful and extremely easy to deal with. They gave me a great trade in for my truck and gave me a super price on the new truck. There were no games and no problems from start to finish. If you are in the market for a new Ford or Lincoln, I HIGHLY recommend Grapevine Ford, you will not be disappointed. More

We purchased a pre-owned F350 with low mileage and in great condition. Initially we were interested in purchased a new vehicle, but the sales staff found this pre-owned truck which we are very happy the great condition. Initially we were interested in purchased a new vehicle, but the sales staff found this pre-owned truck which we are very happy there. Even though the dealership was busy on the Saturday afternoon, were treated in a professional but friendly way by all the staff. The atmosphere was friendly and all our needs were met. We would certainly recommend this dealership to our family and friends. We live in Buda, Texas and we could not get this good of service here. Thank you Terry and Derrick! More

Cameron Martin(Sales)and Skip Harmon(GSM) provided great support and made the sales experience enjoyable and hassle free. Cameron was personable, attentive, and focused on the relationship versus being "pus support and made the sales experience enjoyable and hassle free. Cameron was personable, attentive, and focused on the relationship versus being "pushy" for a sale. This made the decision much easier for me. Skip's deep knowledge of Mustangs gave me great confidence and would give any Mustang buyer the confidence needed to purchase from Grapevine Ford. Cameron and Skip devoted considerable time with me(despite it being 12/31 and a crazy end of year sales day). Juan Medina provided a hassle free financial experience. Lastly, and notably, Jesse Garcia (Service) provided great post purchase support by attending to everything I needed(post purchase items) with my Mustang. More

Very disappointed in this dealership. While the staff was friendly and we agreed on a price it was all for naught as then they tried to high pressure us into financing with them. In fact, they told us t was friendly and we agreed on a price it was all for naught as then they tried to high pressure us into financing with them. In fact, they told us that if we didn't fill out a credit application the deal was off. We promptly left the dealership and headed straight for 5 star ford, purchased the same vehicle and are very happy. P.S. no call ever from Grapevine. More

All of the people I worked with were extremely friendly and very helpful. They even made me laugh, which was a nice change from my previous car buying experiences. Everyone from the front receptionist, t and very helpful. They even made me laugh, which was a nice change from my previous car buying experiences. Everyone from the front receptionist, to the finance guy was very helpful and positive. I will definitely rate this as my best car buying experience ever. More

Great dealer to work with. All of the sales staff was very friendly. At no point did I feel like I was being pressured into the sale. I will be going back to Grapevine Ford to buy my next car. very friendly. At no point did I feel like I was being pressured into the sale. I will be going back to Grapevine Ford to buy my next car. More

Absolutely the best buying experience ever! Even though I dont live in the area I will definately be making a road trip next time I get ready for a vehicle purchase!!! I dont live in the area I will definately be making a road trip next time I get ready for a vehicle purchase!!! More

I went to the dealership because of a search I had done on the internet. I was pleased to see that they treated me with the service I expected and got the deal I had researched. on the internet. I was pleased to see that they treated me with the service I expected and got the deal I had researched. More

From the first email to the first phone call to driving off the parking lot the quality of work done grapevine ford in getting my deal complete was first class. I highly recommend using their website to re off the parking lot the quality of work done grapevine ford in getting my deal complete was first class. I highly recommend using their website to research your purchase. The quality of the experience was first class. More