Grapevine Ford

great place I had a great experience here. wonderful service staff. was in and out in a flash. all the staff was awesome Keppra me involved with the repairs and w I had a great experience here. wonderful service staff. was in and out in a flash. all the staff was awesome Keppra me involved with the repairs and was on time with what they had told me from the get go. More

Switched Cars At Purchase And Lied About It The salesman picked out a car from inventory and said he could trade for it. We negotiated on the car and agreed on a price. The sales manager came The salesman picked out a car from inventory and said he could trade for it. We negotiated on the car and agreed on a price. The sales manager came in and took a little more off the top and closed the deal. He assured me they secured the trade and to come pick it up in 2 days. When I got there to take delivery I discovered on my own they didn't get the right car. I asked and they said it was, I referred back to our paper work and showed them it was not. The sales manager Jeremy found out he could not trade for the car I wanted and he switched vehicles on our final offer paper and my final contract and paper work. At no point during this process did they tell us they swapped cars. After all this they wanted me to promise I would give them perfect marks on my survey they sent me. All they care about is their survey. Other dealerships want honest feedback on how they are doing, not perfect marks to hide their flaws. Lies and lies after and I cancelled the deal. More

I would recommend to anyone! Joel Gibbs helped me find the exact car I was looking for and helped me get the price I was wanting! My finance manager was Glen and he was great too Joel Gibbs helped me find the exact car I was looking for and helped me get the price I was wanting! My finance manager was Glen and he was great too. I would definitely recommend seeing Joel & Glen for your car buying needs! More

Bought 2016 F-150 Lariat Bought an F-150 Lariat from Beto. He was upfront and honest throughout the entire process and found me exactly what O wanted in the truck and then som Bought an F-150 Lariat from Beto. He was upfront and honest throughout the entire process and found me exactly what O wanted in the truck and then some. Would purchase from here again. Ask for Beto, he was awesome! More

Grapevine Ford Rocks!! From the time my wife and I hit the lot the customer service was awesome!! Richard Ford (Yes his last name is Ford..lol) was patient and very informat From the time my wife and I hit the lot the customer service was awesome!! Richard Ford (Yes his last name is Ford..lol) was patient and very informative about the vehicles he was showing me. Jake Buzzard the finance manager was great and friendly.. I will definitely be referring everyone to go buy their cars from Grapevine Ford. I love my new Explorer.. P.S. I want to thank all the managers who came to shake my hand and help me get more handshakes than my wife got when she bought her car from another dealership that will not name, but it starts with an A..lol J. Jones More

Excellent costumer service They have a great costumer service and they work hard to bring the best prices and rates as possible for there costumers. I definitely recommend this They have a great costumer service and they work hard to bring the best prices and rates as possible for there costumers. I definitely recommend this dealership!! More

Love my new Ford Expedition We purchased a new Ford Expedition at Grapevine Ford and the customer service was great and we really felt they worked with us to get the best deal! We purchased a new Ford Expedition at Grapevine Ford and the customer service was great and we really felt they worked with us to get the best deal! Will definitely call Sheldon on our next vehicle purchase! More

Great Experience!! Carl and Audrey were awesome with our purchase experience. They were very honest and patient with all our questions and concerns. Nick was very profes Carl and Audrey were awesome with our purchase experience. They were very honest and patient with all our questions and concerns. Nick was very professional and explained everything throughout the financing process. I would definitely recommend Grapevine Ford Lincoln dealership to everyone looking for a great purchase experience.. More

Always Grapevine Ford Lincoln ! I recently purchased my 4th Mustang from this dealership and again I am so happy! Once you are a customer of theirs, great friendships are formed an I recently purchased my 4th Mustang from this dealership and again I am so happy! Once you are a customer of theirs, great friendships are formed and they will go above and beyond to make sure your experience is pleasant and not so stressful. From the car buying experience to their top notch service department, to the convenient Mustang Cafe, I encourage anyone looking for their next Ford (new or used) to consider Grapevine Ford Licoln. More