Grapevine Ford

Outstanding Customer Care/Service Unfortunately for me I did not purchase my King Ranch from Grapevine Ford. However, they have gone above and beyond to take care of me. The dealer I Unfortunately for me I did not purchase my King Ranch from Grapevine Ford. However, they have gone above and beyond to take care of me. The dealer I purchased the truck from was finished with me when they made the sale. Tom Dickson and John Goddard both have just been wonderful to deal with and have treated me as if I was their top client. Going forward there is only one Ford Dealership in the Dallas Metroplex and that is Grapevine Ford Lincoln! More

Sales Person Unprofessional The salesperson Alexander Popp was unprofessional. He was pissed he didn't make any money off the sale. When I told the salesperson that I was approve The salesperson Alexander Popp was unprofessional. He was pissed he didn't make any money off the sale. When I told the salesperson that I was approved by my credit union for 2.99% he said we can give you the same rate and they make commission by financing thru the bank if he can get the sales price lowered. I said 'Ok'. The salesperson comes back with a 5.99% and showed me my credit rating. I stated 'Why would I finance for 5.99% when I've been approved for 2.99%. The salesperson Alexander Popp stated 'your credit is not good and it’s no way you could have gotten a 2.99%'. I don't give a xxxx if my credit is a 200 I'm not going to drive across town to buy a car with bad credit. If I'm approved for a 2.99% that is all you need to know. If it wasn't for the fact I liked that car you wouldn’t have never gotten my business. Not to mention the sorry salesperson didn't walk me thru the features of the car and there was NO car manual in the glove compartment. Thank you for your unprofessional service. More

Great Dealership Thank you for your help on my New Ford. I visted your Dealership because you has the best deals and more Vehilces in the metroplex. Thank you for your help on my New Ford. I visted your Dealership because you has the best deals and more Vehilces in the metroplex. More

2016 MKX We had a wonderful experience at Grapevine Ford Lincoln. Our salesperson, Audrey Roundtree was very knowledgeable with all the features on the car. We had a wonderful experience at Grapevine Ford Lincoln. Our salesperson, Audrey Roundtree was very knowledgeable with all the features on the car. She along with her associates were very friendly and attentive. It was a very good experience and I highly recommend this dealership. More

Grapevine Ford is the Best Grapevine Ford is awesome. The customer service, sales and just overall great place. Grapevine Ford beat all the other dealers price and gave me more Grapevine Ford is awesome. The customer service, sales and just overall great place. Grapevine Ford beat all the other dealers price and gave me more for my 2016 Mercedes CLA 250. The pricing of vehicles and discounts is incredible and their selection is vast. If you go there ask for Cameron Goldsmith. He is amazing. Purchased new 2016 F150 without any regret or problems. More

In and out same day Daren Hayden, service manager did a great job of getting me back on the road the same day it was towed. I never had a key break before, and didnt rea Daren Hayden, service manager did a great job of getting me back on the road the same day it was towed. I never had a key break before, and didnt realize what a hassle that can be. Mr Hayden got the matter resolved for me, and was soon back on the road. More

Craig O'Neal, who was the Sales Manager, was excellent. Craig O'Neal, who was the Sales Manager, was excellent, very pleasant to deal with through out the process, and was very knowledgeable about the Ford Craig O'Neal, who was the Sales Manager, was excellent, very pleasant to deal with through out the process, and was very knowledgeable about the Ford Truck Vehicles. I have normally purchased GMC Trucks and foreign cars. Craig's way (in a very positive way by not saying one thing negative about the other manufactures) distinguishing he Ford from others showed he was convinced that Ford Trucks were a step a head in technology from the others and the value was greater than the others. More

Great experience! See Bob if you're in the market for a new car! He was so helpful, patient and knowledgeable. Everyone here exceeded my expectations and made the proce See Bob if you're in the market for a new car! He was so helpful, patient and knowledgeable. Everyone here exceeded my expectations and made the process easy. Exceptional customer service and I highly recommend this dealership. More

Wonderful Service Outstanding service department have always steered me in the right direction on what my vehicle needs to operate properly. Need service on your ford? Outstanding service department have always steered me in the right direction on what my vehicle needs to operate properly. Need service on your ford? Ask for Aron Mcbride More

great experience buying a car If you need a new or used car go see Josh Moore - he will ensure that you receive a great hassle free experience. Finance also did a great job moving If you need a new or used car go see Josh Moore - he will ensure that you receive a great hassle free experience. Finance also did a great job moving through the process quickly. More