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Grapevine Ford
Grapevine, TX
1,064 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,064 reviews
September 28, 2016
Great experience!! I don't usually take the time to do reviews - unless something negative happens, of course. I cannot say enough good things about our experience with I don't usually take the time to do reviews - unless something negative happens, of course. I cannot say enough good things about our experience with Richard Ford and James Brown last night. My husband and I are new to the DFW area so this dealership was recommended to us by a co-worker. Including our new Explorer, we've purchased 5 vehicles together and this was by far the best experience we've ever had. I could list all the great things about the dealership and the people that work there, but we'd be here all day. I will say that even if we move away from this area, we will always return to Grapevine Ford to buy or service our vehicles. Thank you Richard and James for all of your help last night!!! More
by Amanda G-H
Employees Worked With
Richard Ford & James Brown
September 14, 2016
pain free Mr. Ford and Mr. Ziba were both very helpful in my purchase of and F150 2016. They dealt in a honest, trustworthy and fair manner. Did not ask stick Mr. Ford and Mr. Ziba were both very helpful in my purchase of and F150 2016. They dealt in a honest, trustworthy and fair manner. Did not ask sticker price for their product like some dealers. Which let me to them. Their web site is the best in area. Arthur. More
by AK47
Employees Worked With
Mr, Ford,Mr. Ziba.
September 09, 2016
Outstanding Grapevine Ford and Katie J are the best.... Hands down. Great inventory, knowledgable, fair and fast as lightning. I didn't think I could buy a car Grapevine Ford and Katie J are the best.... Hands down. Great inventory, knowledgable, fair and fast as lightning. I didn't think I could buy a car in 35 min, but Katie J. Made it happen. Boom More
by Foppa21
Employees Worked With
Katie J
September 08, 2016
Best Dealership Ask for Dustin Springer! The Best experience I have EVER had with a car dealership in my life was here at Grapevine Ford! Dustin is awesome and provi Ask for Dustin Springer! The Best experience I have EVER had with a car dealership in my life was here at Grapevine Ford! Dustin is awesome and provided me with OUTSTANDING customer service as well as educated me on my car. More
by melissagarcia30
Employees Worked With
Dustin Springer
September 08, 2016
Greatness 2 reviews 5.0 star rating 9/8/2016 Ask for Richard Ford! Great customer service at Grapevine Ford! The Best experience I have EVER had with a ca 2 reviews 5.0 star rating 9/8/2016 Ask for Richard Ford! Great customer service at Grapevine Ford! The Best experience I have EVER had with a car dealership in my life was here at Grapevine Ford! More
by RMF
Employees Worked With
Richard Ford
September 05, 2016
Truck purchase Internet site used to pick out truck, one phone call and showed up at airport 2 days later with Katie waiting for me. Katie handled the transaction se Internet site used to pick out truck, one phone call and showed up at airport 2 days later with Katie waiting for me. Katie handled the transaction seamlessly with Zach and James help I was out the door. Great experience. More
by CUNextTime
Employees Worked With
Katie, Zach, James
September 02, 2016
Excellent Grapevine Ford was a great experience.Great customer service, friendly staff. The staff found the truck we were looking for. Finance was easy No pre Grapevine Ford was a great experience.Great customer service, friendly staff. The staff found the truck we were looking for. Finance was easy No pressure. Definately would recommend to family and friends. More
by LL24
Employees Worked With
Tracey, James, Ryan
August 28, 2016
Great experience Dustin Springer was an awesome salesman. Ask for him. Great experience. Great service. Got the exact vehicle we wanted for the right price. Finance de Dustin Springer was an awesome salesman. Ask for him. Great experience. Great service. Got the exact vehicle we wanted for the right price. Finance dept was also painless, no unnecessary add on to bottom line. More
by Trailer12
Employees Worked With
Dustin Springer
August 26, 2016
Amazing experience! I've never received such a great service nor have I been treated to kindly at a dealership before! Really fantastic staff. Michael and James do such I've never received such a great service nor have I been treated to kindly at a dealership before! Really fantastic staff. Michael and James do such a fantastic job getting us everything we wanted and more for less than we expected. Both were so kind and trustworthy and I'm still just shocked that we received that kind of service at a car dealership! Truly exceptional! Will definitely be back!!! More
by Melissa
Employees Worked With
Michael Massey and James Brown
August 17, 2016
5 Star Grapevine Ford is the real FIVE STAR in rating. They don't use that name, they just give that service! We found the sales rep was easy to deal with a Grapevine Ford is the real FIVE STAR in rating. They don't use that name, they just give that service! We found the sales rep was easy to deal with and we would go back again. More
by goodbeard17
Employees Worked With
Brett Robinson ,Glenn McCain
