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Grapevine Ford

Grapevine, TX

4.4
1,028 Reviews

801 E State Highway

Grapevine, TX

76051

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Showing 1,028 reviews

October 30, 2017

Great Experience Kevin was very helpful and made our buying experience painless and fast. Dealership was friendly and the deal we made was top notch. Thank you Kevin, More

by Sheila77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin, Zach
Oct 30, 2017 -

Grapevine Ford responded

Thank you for sharing your experience. We thank you for being a Grapevine Ford customer, and we look forward to serving you again. – Dub Summers, Customer Loyalty Director

October 24, 2017

Great and fast experience Everyone was very efficient, great hospitality, friendly absolutely awesome deals all the way from Oklahoma. They also detailed it and filled it up wi More

by Lovetoyota
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin marsh and Emmanuel
Oct 25, 2017 -

Grapevine Ford responded

Glad you had a great experience. Please let us know if we can help you with anything in the future. – Dub Summers, Customer Loyalty Director

October 23, 2017

Mustang I think the team at Grapevine Ford set a time record getting the deal and car ready. No (dealer time warp). Great job Grapevine Ford! More

by Philanorder
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Daffern
Oct 23, 2017 -

Grapevine Ford responded

Thank you for the kind words! I am happy to hear that we could help you find the vehicle you were looking for. Let me know if you need anything else. - Dub Summers, Customer Loyalty Director

Oct 25, 2017 -

Philanorder responded

Soon after the sale I was bombarded with phone calls and emails. I could not get threw the phone lines, when I did get threw to a sales manager I was hung up on. I was simply trying to send them my proof of insurance and I finally got threw to some random sales guy and sent it to him. God, I hate car dealerships! Sales meeting xx, Standing at the xxxxx door when you pull up, Filling out surveys. This may be my last New Car/Truck. My Advise- Buy Online

October 22, 2017

THANKS ALEX @ GRAPEVINE FORD Alex helped me get into a BRAND NEW 2017 FORD RAPTOR!!! Grapevine Ford was great and this new Raptor is legit. I will recommend all my friends to buy More

by RaptorRacer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Popp
Oct 23, 2017 -

Grapevine Ford responded

Thank you for sharing your experience. We thank you for being a Grapevine Ford customer, and we look forward to serving you again. – Dub Summers, Customer Loyalty Director

October 19, 2017

Thoroughly Impressed Joe Britz went above and beyond to get me into my car at a price I could afford. With a Credit Score on my level, Joe was able to work Miracles with F More

by Tophray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Britz
Oct 23, 2017 -

Grapevine Ford responded

Thank you for the kind words! I am happy to hear that we could help you find the vehicle you were looking for. Let me know if you need anything else. - Dub Summers, Customer Loyalty Director

October 18, 2017

Excellent The staff at Grapevine Ford was very friendly and personable. They were accommodating and easy to work. Overall we had a great experience and love our More

by Nbussell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua
Oct 23, 2017 -

Grapevine Ford responded

Glad you had a great experience. Please let us know if we can help you with anything in the future. – Dub Summers, Customer Loyalty Director

October 18, 2017

Exceptional personalized service My husband and I were put in the unfortunate circumstance of needing a new car after our car was totaled (everyone was okay from the wreck, thank God) More

by MiamiTex27
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Bradshaw
Oct 23, 2017 -

Grapevine Ford responded

Thank you! We appreciate you taking the time to share your experience. Thank you for choosing Grapevine Ford. – Dub Summers, Customer Loyalty Director

October 09, 2017

I would highly recommend this dealership!! I highly recommend Grapevine Ford/Lincoln to anyone buying a new vehicle. They are low pressure and make sure you get what you are looking for. I had More

by doktorjon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig O'Neal
Oct 10, 2017 -

Grapevine Ford responded

Glad you had a great experience. Please let us know if we can help you with anything in the future. – Dub Summers, Customer Loyalty Director

September 29, 2017

2017 Ford Focus I had a wonderful experience and would highly recommend Grapevine Ford. Joshua made the process easy and stress free....thank you Joshua. My daughte More

by Students Mom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua
Oct 10, 2017 -

Grapevine Ford responded

Thank you for the kind words! I am happy to hear that we could help you and your daughter find the vehicle you were looking for. Let me know if you need anything else, and we hope she enjoys her Focus! - Dub Summers, Customer Loyalty Director

September 28, 2017

Great Experience! - Rod & Carol We are first time Ford buyers. And we received excellent service from sales associate Alex Reid. Alex showed the quality and service that definitely More

by RTCT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Reid
Oct 10, 2017 -

Grapevine Ford responded

Thank you, Rod & Carol! We appreciate you taking the time to share your experience with Alex! Thank you for choosing Grapevine Ford, and enjoy your Ford! – Dub Summers, Customer Loyalty Director

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