Grapevine Ford
Grapevine, TX
Filter Reviews by Keyword
By Type
Showing 1,028 reviews
GMC Yukon Ty was great from the beginning co tinier to reach out and stayed in touch throughout the car buying process. Managers were helpful along with finance Ty was great from the beginning co tinier to reach out and stayed in touch throughout the car buying process. Managers were helpful along with finance More
Buying experience Your sales team listened to what I wanted in a automobile, not just what they had in inventory for 2017 Matthew Bradshaw my sales rep picked me up at Your sales team listened to what I wanted in a automobile, not just what they had in inventory for 2017 Matthew Bradshaw my sales rep picked me up at my house the next day after I purchased the SUV and brought me into the dealership so I could pick up my SUV after I mentioned I would call Uber to bring me to the dealership. The sales department really wanted this to be a good experience not just another sale. I definitely will be back on my wife's next purchase. More
Great Customer Service There is a reason I continue to service my 2012 Lincoln MKX at Grapevine Ford Lincoln... simply it's their Customer Service which is Excellent! Thank There is a reason I continue to service my 2012 Lincoln MKX at Grapevine Ford Lincoln... simply it's their Customer Service which is Excellent! Thank you More
Great customer service and doing everything possible to get the deal done. These guys were very helpful and went out of their way to make sure I was comfortable. and doing everything possible to get the deal done. These guys were very helpful and went out of their way to make sure I was comfortable. More
Excellence We had a great experience with Grapevine Lincoln ford. This is my second Lincoln . Not only do we love the product but the employees have always been We had a great experience with Grapevine Lincoln ford. This is my second Lincoln . Not only do we love the product but the employees have always been so professional and courteous. Our sales representative, Audrey was impressively knowledgeable on the vehicle and very personable. Even with prior scheduled maintenance our prior service writer (I think his name was Jeremy) was awesome. We know we will be taken care of. That’s why we returned! ! More
Great customer experience. It was my first time purchasing a vehicle and Matthew Jackson was amazing. He was very informative, patient and not pushy. I expressed my timeline and It was my first time purchasing a vehicle and Matthew Jackson was amazing. He was very informative, patient and not pushy. I expressed my timeline and he didn’t harass me every day. The entire process was very seamless. The sales managers are a little more aggressive though.....which was really the only thing that was off putting. More
New car purchase Blane listened to what we were looking for in a car and matched us up with the perfect option. Out of the gate, pricing was direct and reasonable; no Blane listened to what we were looking for in a car and matched us up with the perfect option. Out of the gate, pricing was direct and reasonable; no hassle. He efficiently went through all the options on this loaded car. The entire team was very helpful, friendly and accommodating. Financing with Cameron went quickly and smoothly. This is our second new car purchase with Blane and the Grapevine team. Looking forward to an F-150 purchase in the future. More
Great experience overall. They had the right veheical for me so it was all about making a deal that I was comfortable with and they did that. I am very pleased with the experi They had the right veheical for me so it was all about making a deal that I was comfortable with and they did that. I am very pleased with the experience. More
Used F150 sale Professional. Efficient. Reasonable. Information on website was accurate and current. Salesman Zac was knowledgeable and low pressure. Trade in va Professional. Efficient. Reasonable. Information on website was accurate and current. Salesman Zac was knowledgeable and low pressure. Trade in value met my expectations. No delay on paper work. Super clean detailing on vehicle. Strong recommendation. More
Amazing buying experience The staff at Grapevine Ford are amazing. They were helpful in my buying experience, even though I was over 5 hours away. They knew their product and I The staff at Grapevine Ford are amazing. They were helpful in my buying experience, even though I was over 5 hours away. They knew their product and I felt comfortable purchasing my new vehicle from them. More