Grapevine Ford

service I purchased a lincoln mkx in 2014. at your dealership , and recently had it towed in for service , no one told me there were no loaner vehicles availa I purchased a lincoln mkx in 2014. at your dealership , and recently had it towed in for service , no one told me there were no loaner vehicles available. Also the service manager, Jeremy, failed to inform me that it would be two weeks before the vehicle would even be looked at.. I had to get a neighbor to take me to pick it up and take it elsewhere, where it was looked at immediately, and was only the battery, and was fixed immediately. I will never refer anyone to your dealership, and will never purchase a vehicle there. Very poor communication and lack of customer service! Kay Anglin More

New purchase Working with Jose with new car sales was awesome! He achieved all our needs when buying from him, I would highly recommend buying from Jose and going Working with Jose with new car sales was awesome! He achieved all our needs when buying from him, I would highly recommend buying from Jose and going to Grapevine Ford.. More

Matthew Hopper earned my future business Matthew Hoopes worked hard at getting a deal for me. He seemed to cares about his job and the customers need. I would recommend taking to him when buy Matthew Hoopes worked hard at getting a deal for me. He seemed to cares about his job and the customers need. I would recommend taking to him when buying. More

New Ford Great service and great selection. Our salesman was very attentive and tried to keep the process moving. The finance guy was kind and even email somet Great service and great selection. Our salesman was very attentive and tried to keep the process moving. The finance guy was kind and even email something back to our bank for us. More

I will always use grapevine ford I was in a bad spot with getting a car , My credit score was low. I only had 1200 to put down and I needed some help . Thank goodness for Andrew Boaz I was in a bad spot with getting a car , My credit score was low. I only had 1200 to put down and I needed some help . Thank goodness for Andrew Boaz at Grapevine ford dealership, The young man understands my current situation and put me in a brand new 2018 Ford Focus with 31 miles on it. I have never ever had better customer services I will only use grapevine ford and can’t wait to one day get a Ford Focus RS . I can’t wait to go back. I will always recommend this great dealership. More

2018 Escape Craig and Cameron were easy to work with and helped complete the transaction quickly. We don’t have any complaints and feel quite satisfied. Thanks! Craig and Cameron were easy to work with and helped complete the transaction quickly. We don’t have any complaints and feel quite satisfied. Thanks! More

Purchase made so easy Our experience was a very good one. Needed a vehicle and Cameron helped us with that. Got what we needed within our budget. Have already shared our Our experience was a very good one. Needed a vehicle and Cameron helped us with that. Got what we needed within our budget. Have already shared our experience with many. Thanks grapevine ford. More

Terrific Dealership Grapevine Ford is terrific! Chris in New Car sales is fantastic! Excellent customer service. I will recommend this dealership to everyone looking Grapevine Ford is terrific! Chris in New Car sales is fantastic! Excellent customer service. I will recommend this dealership to everyone looking for a new or used vehicle. More

Help out of a bad situation I was referred to Grapevine by a friend. I was in a bad situation with my previous vehicle. Chase , Joe and Xavier worked very hard and were very open I was referred to Grapevine by a friend. I was in a bad situation with my previous vehicle. Chase , Joe and Xavier worked very hard and were very open with me. This is the first Ford I have ever purchased in my life. I am very happy with vehicle and appreciative of what they did to get me out of the situation that I was in. More

Excellent experience Salesman Jose Ayala was exceptional in his personal interaction, product knowledge, and patience with my product evaluation! Jose, in my opinion, is Salesman Jose Ayala was exceptional in his personal interaction, product knowledge, and patience with my product evaluation! Jose, in my opinion, is the best new car salesman that I have ever encountered! More