Grapevine Ford

Service - Oil Change Pete Roshell did a great job assisting me and received fast service. Grapevine Ford has comfortable and inviting waiting area for its clients while wa Pete Roshell did a great job assisting me and received fast service. Grapevine Ford has comfortable and inviting waiting area for its clients while waiting for their vehicles. More

Exceptional Service Andrew was fantastic and went well above and beyond expectations. I would recommend using their service. Had brakes done and rear shocks along with m Andrew was fantastic and went well above and beyond expectations. I would recommend using their service. Had brakes done and rear shocks along with multipoint inspection. More

Experience was great! Cody Austin was a great salesman, he worked really hard to get the deal I needed. My day there started off not so good with a couple of salesmen, howe Cody Austin was a great salesman, he worked really hard to get the deal I needed. My day there started off not so good with a couple of salesmen, however when I made contact with a manager and ask for a different salesman things turned for the better when Cody came on board! I left very satisfied at the end of the deal! More

Takes over a week for an oil change appointment Called today and the next available appointment for my Lincoln was NEXT Friday at 2pm. Service department needs much improvement. Hope this doesn't Called today and the next available appointment for my Lincoln was NEXT Friday at 2pm. Service department needs much improvement. Hope this doesn't get deleted in their reviews. I will also inform Lincoln and Facebook. Not the first time I had to wait this long for a service appointment More

Grapevine Ford Service Appointment Michael Lindley was pleasant and efficient in checking me in for service on my vehicle. He told me the process and expected wait time and he delivere Michael Lindley was pleasant and efficient in checking me in for service on my vehicle. He told me the process and expected wait time and he delivered the vehicle on time. I also enjoyed the conversation concerning Ford trucks. Especially, the new Ranger. You could tell he was proud of Ford and the vehicles they sell! More

Aaron Mcbride is a Service Advisor You Will Want to Use We put our 2013 Ford Taurus in for new tires and a recall issue and worked with Aaron McBride. As usual, it was a terrific experience. Aaron is very We put our 2013 Ford Taurus in for new tires and a recall issue and worked with Aaron McBride. As usual, it was a terrific experience. Aaron is very professional, follows up and communicates effectively, and does what he says he will do. I have nothing but good things to say about Aaron and the Grapevine Ford Service department. More

Was good in and out in a reasonable time frame Came in for oil change greeted and taken care of. Didn’t make an appointment but was not there very long. Service writer was friendly explained option Came in for oil change greeted and taken care of. Didn’t make an appointment but was not there very long. Service writer was friendly explained options but not pushy More

New customer to Grapevine Ford It was a pleasure working with Jody McPhail. She was very helpful and answered all my questions. I would recommend this dealership to anyone looking f It was a pleasure working with Jody McPhail. She was very helpful and answered all my questions. I would recommend this dealership to anyone looking for professional service. More

Best dealer Best Ford dealership In Dallas and the Ft. Worth metroplex. They have fantastic prices and service. Cameron was very helpful and provided great custo Best Ford dealership In Dallas and the Ft. Worth metroplex. They have fantastic prices and service. Cameron was very helpful and provided great customer service. More