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Grapevine Ford

Grapevine, TX

4.4
1,030 Reviews

801 E State Highway

Grapevine, TX

76051

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Showing 1,030 reviews

April 11, 2019

Pleasant Down to Earth Devin Bear helped us from start to finish and we had a perfect 5 star experience with him. Everything he stated came true and we are customers for lif More

by GravesR1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Devin Bear 5 star excellent person
Apr 15, 2019 -

Grapevine Ford responded

Glad you had a great experience. Please let us know if we can help you with anything in the future. – Stephanie Maggio, Customer Loyalty Director

April 10, 2019

Satisfactory customer service The service Department is committed to helping their customers feel comfortable. Very knowledgeable about the problems that arise. Pleased with the s More

by CYtfgrenae
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bridget
Apr 15, 2019 -

Grapevine Ford responded

Thank you for sharing your experience. We thank you for being a Grapevine Lincoln customer, and we look forward to serving you again. – Venny Diaz, Service Manager.

April 10, 2019

Service is Excellent and everyone treat you with respect Service was excellent and everyone treated my daughter with respect. They also checked my brakes at no extra charge And washed the car. This is the o More

by Happy Girl 55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan
Apr 15, 2019 -

Grapevine Ford responded

Thank you for the kind words! I am happy to hear that you had a good experience while servicing your vehicle. Let me know if you need anything else. - Venny Diaz, Service Manager.

April 10, 2019

Service Jason was professional and efficient had to leave while I waited but made sure I knew who was going to following up for him. Was seamless Thanks More

by Alice
Recommend Dealer
Yes
Employees Worked With
Nikki Van Doran
Apr 15, 2019 -

Grapevine Ford responded

Glad you had a great experience Alice. Please let us know if we can help you with anything in the future. – Stephanie Maggio, Customer Loyalty Director

April 09, 2019

Awesome Pete is always awesome. Only thing the techs decided not to balance my tires when they did the tire rotation now I have a bumpier ride More

by mayhem30
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete
Apr 15, 2019 -

Grapevine Ford responded

Thank you for sharing your experience. We thank you for being a Grapevine Lincoln customer, and we look forward to serving you again. – Venny Diaz, Service Manager.

April 05, 2019

Excellent service As always, Daryl endures I get excellent and prompt service At a reasonable price. I can count on that. We always bring our vehicles there because of More

by BobbiR
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Datum Hayden
Apr 08, 2019 -

Grapevine Ford responded

Thank you for the kind words Bobbi! I am happy to hear that you had a good experience while servicing your vehicle. Let me know if you need anything else. - Venny Diaz, Service Manager.

April 02, 2019

Grapevine Ford is Outstanding! This was my first time at Grapevine Ford-Lincoln. I brought my vehicle to the Service Dept for a recall on my vehicle. I was pleasantly greeted by And More

by OkieGirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Shannon
Apr 04, 2019 -

Grapevine Ford responded

Thank you for the kind words! I am happy to hear that you had a good experience while servicing your vehicle. Let me know if you need anything else. - Venny Diaz, Service Manager.

April 02, 2019

Excellent Service Advisor Andrew was friendly, explained the services that would be done clearly and competently, and kept me updated throughout the appointment. He answered a More

by SMoyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Shannon
Apr 04, 2019 -

Grapevine Ford responded

Glad you had a great experience. Please let us know if we can help you with anything in the future. – Stephanie Maggio, Customer Loyalty Director

April 01, 2019

F150 Purchase Devin understood my requirements. Even though it was late in the day he showed me 3 vehicles. Would recommend the dealer. I hope the service departmen More

by Dmmatos1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Devin Bear, Cameron Martin
Apr 02, 2019 -

Grapevine Ford responded

Glad you had a great experience. Please let us know if we can help you with anything in the future. – Stephanie Maggio, Customer Loyalty Director

April 01, 2019

Great value at a great price! I was treated respectfully and curiously. Jay Stoud worked hard to find me the right car at the right price for my budget! Great experience! More

by Ford review
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Stroud
Apr 01, 2019 -

Grapevine Ford responded

Glad you had a great experience. Please let us know if we can help you with anything in the future. – Stephanie Maggio, Customer Loyalty Director

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