Grapevine Ford

Used truck purchase. Grapevine Ford worked with us to make us a deal we were satisfied with. They were very professional and well organized so the process was quick unlike Grapevine Ford worked with us to make us a deal we were satisfied with. They were very professional and well organized so the process was quick unlike some other dealerships. We highly recommend Grapevine Ford. Glad dealerships do make ready items on the used vehicles to assure they’re safe. However, it would be nice if ALL dealerships would show the additional make ready price listed on used vehicles so you are aware of actual price before looking at the vehicle. More

great Car lease experience Audrey was the person who helped me lease my car. She did a great job and my experience was good... and the time I spent at the dealership fit my sche Audrey was the person who helped me lease my car. She did a great job and my experience was good... and the time I spent at the dealership fit my schedule perfectly! More

30K checkup Everything about my experience was excellent. I was greeted right away and my car was taken in for service in a timely manner. Thank You Geor Everything about my experience was excellent. I was greeted right away and my car was taken in for service in a timely manner. Thank You George Nalley More

Love taking my truck to Grapevine Ford Pete Roshell Is always a pleasure to work with. I have the utmost confidence in the technicians and Pete always makes me feel like a valued customer. Pete Roshell Is always a pleasure to work with. I have the utmost confidence in the technicians and Pete always makes me feel like a valued customer. The customer service and quality service department keep me coming back for more and continue to set a high bar for others to emulate. Keep up the good work and I will see you again soon. More

Oil Change Stopped in for a Quick oil change and state inspection. Fast service and upfront pricing. Free car wash. No issues with anything. I’ll be back. Stopped in for a Quick oil change and state inspection. Fast service and upfront pricing. Free car wash. No issues with anything. I’ll be back. More

Honest and straightforward Quick to test drive and negotiate a fair deal would go back again to this locations friendly and courteous. good selection. Highly recommend. Try Quick to test drive and negotiate a fair deal would go back again to this locations friendly and courteous. good selection. Highly recommend. Try them out More

Oil change Grapevine ford and their service department was an excellent experience. Andrew the service manager was very thorough and produced my vehicle in the t Grapevine ford and their service department was an excellent experience. Andrew the service manager was very thorough and produced my vehicle in the time he told me it was going to be ready. More

Customer service Very professional management personnel putting the service of customers first. Wide range of selection of excellent used cars and trucks and different Very professional management personnel putting the service of customers first. Wide range of selection of excellent used cars and trucks and different types/models. They offered me the selected vehicle to inspect and test drive jointly with one of their salesman prior to purchase. More

Excellent service My service agent Robert Lenininger went about and beyond representing my needs to repair my car. The only delay was convincing ford corporate to step My service agent Robert Lenininger went about and beyond representing my needs to repair my car. The only delay was convincing ford corporate to step to the plate and cover an obviously defective part to be replaced at no cost to me. More

They wouldn’t address the problem Miguel called me multiple times asking for the same information. They did not look at the issue of noise coming from my gas tank. Even though I had th Miguel called me multiple times asking for the same information. They did not look at the issue of noise coming from my gas tank. Even though I had the same problem less than 2 years ago and they repaired it and could pull it up in the system. They decided that they wanted to look at my engine and attempted to try to convince me that the issue it was due to an engine issue but wasn’t too sure about that. Decided to take my car somewhere else! I’ve been going to this location since 2013; however, I never visit this location again More