Grapevine Ford

Service you can count on Quick and easy! Great communication! Having to take your vehicle in for service because of a mechanical failure it’s always an inconvenience. But gr Quick and easy! Great communication! Having to take your vehicle in for service because of a mechanical failure it’s always an inconvenience. But grapevine Ford was able to turn it into a positive experience. You can’t say that about many dealerships. Thank you Bryan for your help in resolving this issue to my satisfaction. I’ll be back. More

Transmission Flush service It was nice for the first time in awhile I actually got my car in and was done in about 1 1/2 hours the only thing we didn’t get a call when it was do It was nice for the first time in awhile I actually got my car in and was done in about 1 1/2 hours the only thing we didn’t get a call when it was done we just happened to show up and check. It was lunch time so the tech may have been gone to lunch we didn’t see him again. More

Helpful, Quick, Thorough My transmission had gone out. Bryan at Grapevine Ford helped me diagnose the problem, and ensured that the work would be covered by the extended warra My transmission had gone out. Bryan at Grapevine Ford helped me diagnose the problem, and ensured that the work would be covered by the extended warranty. I dropped off the car after lunch, and it was done and ready to go by 9am the next day, with a complimentary cleaning! They even took care of another unrelated recall issue I wasn’t aware of. More

From 5 to 4stars I’ve always had great service until my latest visit. My wife took the car in with an appointment expecting a 3 hour wait according to the dealer websi I’ve always had great service until my latest visit. My wife took the car in with an appointment expecting a 3 hour wait according to the dealer website. When she arrived she was told it would be more like 6 hours because there were 2 cars ahead of her for the same service. We live 50 miles away so she was given a rental as a one time curtesy. The Zaktek coating must be applied every six months. I hope this doesn’t become a habit, an appointment doesn’t mean first come first served, especially when you’re a half hour early. More

F-250 Worked to make the deal; took into account my trade, available incentives, the type of pickup truck I was looking for, and how much I wanted to spend. Worked to make the deal; took into account my trade, available incentives, the type of pickup truck I was looking for, and how much I wanted to spend. More

New F-150 I found the right pickup that I was looking 2 months for. Ty and Cameron went right to work and were great in the closing process and had me on the wa I found the right pickup that I was looking 2 months for. Ty and Cameron went right to work and were great in the closing process and had me on the way. I was very pleased that they had found a much lower interest rate than the one that I found when I walked in. More

Service reps were courteous and helpful! My service rep, Alfredo Zacharias, was very friendly, helpful and courteous! He gave me all his contact info and checked back with me in a timely mann My service rep, Alfredo Zacharias, was very friendly, helpful and courteous! He gave me all his contact info and checked back with me in a timely manner. More

Top-Shelf Experience My sales team (Michael, Garry, and Zach) was absolutely AWESOME, and provide one of the best vehicle-purchasing experiences that I’ve had, both indivi My sales team (Michael, Garry, and Zach) was absolutely AWESOME, and provide one of the best vehicle-purchasing experiences that I’ve had, both individually and collectively. More

Great team there! Great dealership, Josh M continues! Josh was very helpful finding my best deal and quality tires. Grapevine Ford is the only place that works on my Fo Great dealership, Josh M continues! Josh was very helpful finding my best deal and quality tires. Grapevine Ford is the only place that works on my Ford! More

HVAC repair & Traction Control Repairs were completed a day early, with quick transportation home and return. Parts arrived next day and repairs completed immediately. Service was c Repairs were completed a day early, with quick transportation home and return. Parts arrived next day and repairs completed immediately. Service was courteous and included a slight discount for a repeat customer. Would definitely recommend this dealership. More