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Grapevine Ford

Grapevine, TX

Overview
Reviews
Vehicles
4.5
1,069 Reviews
Call Dealership (877) 327-6879

801 E State Highway

Grapevine, TX

76051

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Showing 1,069 reviews

February 22, 2025

Grapevine Ford is our preferred dealer for service. Merari, the service rep, kept us updated on our vehicle and made sure the work was completed promptly. It’s our second time to use this facility and More

by JF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Merari Blanco
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Feb 25, 2025 -

Grapevine Ford responded

Thank you for your fantastic review! We're so glad to hear that Merari provided excellent service and kept you updated throughout the process. It's great to know that Grapevine Ford has earned your trust for service, and we look forward to assisting you again in the future with any of your vehicle needs!

February 16, 2025

Great people. Friendly staff is always ready to help. I have bought a few different cars there. More

by artdfw01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gavin and Matthew
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Feb 17, 2025 -

Grapevine Ford responded

Thank you for your support and kind words! We're glad to hear that our team has provided you with a great experience and that you've trusted us with multiple vehicle purchases. We truly appreciate your loyalty and look forward to serving you again in the future!

February 12, 2025

Customer service is excellent. Very friendly and attentive. I would recommend this dealership to anyone. More

by rc4inc@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malaria Blanco.
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Feb 12, 2025 -

Grapevine Ford responded

I’m glad you had a great experience. Please let us know if we can help you with anything in the future. --Venny Diaz, Service Manager

January 21, 2025

This dealership and sales man were excellent in helping me with purchasing a new vehicle More

by juliebatterton669
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sang Bang
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Jan 22, 2025 -

Grapevine Ford responded

Thank you, Julie! It means a lot to us to know that our team member left you with a great impression. Please let us know if you need anything in the future, we'd be happy to help! --Customer Loyalty Director

January 19, 2025

The service dept especially Heath is amazing. Heath goes the extra mile for his clients and it is truly appreciated More

by SuzyS1180
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heath
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Jan 22, 2025 -

Grapevine Ford responded

Hi Suzy, tt means a lot to us to know that our team member left you with a great impression. Please let us know if you need anything in the future, we'd be happy to help! --Venny Diaz, Service Manager

January 10, 2025

Sam in service department is a true asset for your company. Got us Uber’s down to Main Street and back to dealership in perfect time to pick up car, ahead of rush hour traffic. See you in three months More

by tkkniss2005
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam
Report | Print
Jan 15, 2025 -

Grapevine Ford responded

Thank you! I am glad to hear our team member left a great impression. Please let us know if you need anything in the future. --Customer Loyalty Director

January 10, 2025

Heath is very good. So was Bob, and Christian before him. This is a good and pleasant place to service my Lincoln. The place is very well managed and friendly. The w More

by Msk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heath at the Grapevine Lincoln.
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Jan 15, 2025 -

Grapevine Ford responded

Thank you! It means a lot to us to know that our team member left you with a great impression. Please let us know if you need anything in the future, we'd be happy to help! --Customer Loyalty Director

January 10, 2025

The Servce Department staff is knowledgeable and keeps me informed as to when car will be ready. Brendan kept me informed on status and when pickup was ready. More

by erm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan
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Jan 15, 2025 -

Grapevine Ford responded

Thank you. We're pleased to hear that our team member left you with a positive impression. Thank you for choosing Grapevine Ford. Let us know if you need anything in the future. --Customer Loyalty Director

December 31, 2024

Pete Roshell in the service area at Grapevine Ford always has excellent customer service and treats the customer like family. More

by mrgreensmarketing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Roshell
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December 12, 2024

The experience was easy. The sales person, Sandy Smith, made me feel comfortable and worked with me well. More

by Dipassek
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sandy Smith and Greg Anzaldus
Report | Print
Dec 18, 2024 -

Grapevine Ford responded

Thank you for the kind words! I am happy to hear that we could help you find the vehicle you were looking for. Let me know if you need anything else. --Customer Loyalty Director

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