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Grapevine Ford

Grapevine, TX

4.4
1,028 Reviews

801 E State Highway

Grapevine, TX

76051

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Showing 1,028 reviews

February 22, 2022

Friendly and good customer service, answer all the questions and I recommend it thank you More

by josesariego
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle willet
Feb 25, 2022 -

Grapevine Ford responded

I'm happy to hear it, Jose! Thank you very much for taking the time to rate us. Let us know if there is anything else you need. --Jennifer Barger, Customer Loyalty Director

February 20, 2022

Cameron Hedblom! Gavin Ard! Santiago in Finance! Give them all raises! Lol. Very kind, helpful, and professional workers who all worked very hard to get me into the c More

by Lori
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Hedblom, Gavin Ard, Santiago
Feb 25, 2022 -

Grapevine Ford responded

Thank you, Lori! We appreciate you taking the time to share your experience. Thank you for choosing Grapevine Ford. --Jennifer Barger, Customer Loyalty Director

February 19, 2022

They don’t have a great job they got the payments where I wanted them More

by rwilliams4104
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nikki Van Doran
Feb 25, 2022 -

Grapevine Ford responded

Glad we could help! Thank you for choosing Grapevine Ford. Please let us know if you need anything in the future. --Jennifer Barger, Customer Loyalty Director

February 18, 2022

Great customer service . They worked hard to get me into the car I wanted efficiently More

by Samanthalugo5312
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noad
Feb 25, 2022 -

Grapevine Ford responded

Glad we could help! Thank you for choosing Grapevine Ford. Please let us know if you need anything in the future. --Jennifer Barger, Customer Loyalty Director

February 17, 2022

Helpful staff who followed through with all they said they would, highly recommend this dealership More

by diane.mackres
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jollin Gonzales
Feb 25, 2022 -

Grapevine Ford responded

Thank you, Diane! We appreciate you taking the time to share your experience. Thank you for choosing Grapevine Ford. --Jennifer Barger, Customer Loyalty Director

February 16, 2022

I had an awesome experience. Ismael knew what I was looking for and found just the car I wanted More

by Bstepina
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle in finance
Feb 25, 2022 -

Grapevine Ford responded

I’m glad you had a great experience. Please let us know if we can help you with anything in the future. --Jennifer Barger, Customer Loyalty Director

February 10, 2022

Ty Young greeted us with a warmness and enthusiasm that made us feel welcomed. He was quick to find the truck I wanted to test drive and very personable the entire time. We bought the truck for a great pri More

by Bryan Farmer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ty Young
Feb 17, 2022 -

Grapevine Ford responded

I am happy to hear our team was able to help, Bryan. Thank you for choosing Grapevine Ford. Please keep us in mind for all your future needs. --Jennifer Barger, Customer Loyalty Director

February 01, 2022

Service was fast to get my deal through. And with me being an out of towner, I arrived, got picked up by the sales rep at the airport and was out of the dealership within an hour!! More

by jalvarado
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth Augustadt
Feb 09, 2022 -

Grapevine Ford responded

Glad we could help! Thank you for choosing Grapevine Ford. Please let us know if you need anything in the future. --Venny Diaz, Service Manager

January 28, 2022

Love my new truck and how the Grapevine Ford team made it easy for me through the entire process. More

by pep_ol
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haha Omar Sefiane, Nikki Van Doran
Feb 09, 2022 -

Grapevine Ford responded

Thank you for sharing your experience. We thank you for being a Grapevine Ford customer, and we look forward to serving you again. --Jennifer Barger, Customer Loyalty Director

January 27, 2022

We really appreciate Ismael Reyes Ortiz in sales for his above and beyond service and support. He helped me find a car that fit me. Also in Finance we really enjoyed working with Santiago Bernal. He kn More

by borntobow
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ismael Reyes Ortiz
Feb 09, 2022 -

Grapevine Ford responded

Thank you. We're pleased to hear that our team member left you with a great impression. Thank you for choosing Grapevine Ford. Let us know if you need anything in the future. --Venny Diaz, Service Manager

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