Back

Grapevine Ford

Grapevine, TX

4.4
1,028 Reviews

801 E State Highway

Grapevine, TX

76051

Directions

By Type

Showing 1,028 reviews

April 16, 2022

Very nice working with them very helpfull throughtout my deal no doubt ill choose grapevine Ford again More

by Lourdes Pasillas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gavin Ard
Apr 18, 2022 -

Grapevine Ford responded

I am happy to hear our team was able to help. Thank you for choosing Grapevine Ford. Please keep us in mind for all your future needs. --Jennifer Barger, Customer Loyalty Director

April 13, 2022

Wonderful great experience and good group of sales people especially Byron I'm happy with the service I received from grapevine Ford I would for recommend more people to you all especially Byron. More

by Melissacastillo4967
Recommend Dealer
Yes
Employees Worked With
Devin
Apr 13, 2022 -

Grapevine Ford responded

Thank you, Melissa! I am glad to hear Byron left a great impression. Please let us know if you need anything in the future. --Jennifer Barger, Customer Loyalty Director

April 13, 2022

Great customer service. Everyone one was wonderful on the purchase of our new vehicle. Special thanks to Curtis and Santiago More

by Gregw.fritz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis, Nikki Van Doran
Apr 13, 2022 -

Grapevine Ford responded

I am happy to hear our team was able to help, Greg. Thank you for choosing Grapevine Ford. Please keep us in mind for all your future needs. --Jennifer Barger, Customer Loyalty Director

April 10, 2022

Julian was very helpful and worked with us to get a vehicle. We would definitely go back to him. More

by Steven.bardin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian v
Apr 12, 2022 -

Grapevine Ford responded

Glad we could help! Thank you for choosing Grapevine Ford. Please let us know if you need anything in the future. --Jennifer Barger, Customer Loyalty Director

April 05, 2022

Excellent communication leads to excellent customer service. Great team effort and I am very satisfied. More

by Sportspart
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Heddin, Thad Nguyen
Apr 12, 2022 -

Grapevine Ford responded

Glad to hear it! Thank you for taking the time to rate us. Please let us know if you need anything else in the future. --Jennifer Barger, Customer Loyalty Director

March 31, 2022

Great dealership. Everyone there is friendly and knowledgable. Have used them multiple times for purchase, lease, and service. The particular sales and finance teams u More

by Don S.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Harvey, Garry Johnson
Apr 01, 2022 -

Grapevine Ford responded

Glad we could help! Thank you for choosing Grapevine Ford. Please let us know if you need anything in the future. --Jennifer Barger, Customer Loyalty Director

March 29, 2022

Tried to buy a few different trucks from them with Cameron, but everything you see online turns out to be a lie. The trucks are “misprinted” or “mispriced“. You don’t have several errors on several tr More

by Ronsheline
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cameron
Mar 31, 2022 -

Grapevine Ford responded

Thank you for the feedback, and I am very sorry you felt misled. Here at Grapevine Ford, we always want to do everything in our power to get our customers the best deal possible on their vehicle. We will be looking into your complaint further to address the issues you came across. Reach out to me if you'd like to discuss your concerns and see if there’s anything we can do to address them. - Jennifer Barger, Customer Loyalty Director, at (817) 481-3531 or email at LoyaltyDirector@GrapevineFord.com.

March 29, 2022

Great overall customer service. Sales team were extremely courteous and showed my exactly what I came to view. More

by Satisfied customer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nikki Van Doran
Mar 31, 2022 -

Grapevine Ford responded

I’m glad you had a great experience. Please let us know if we can help you with anything in the future. --Jennifer Barger, Customer Loyalty Director

March 28, 2022

Great people to deal with. Positive experience. Would recommend to others seeking a new vehicle. More

by tpatrick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus
Mar 28, 2022 -

Grapevine Ford responded

Thank you for the 5-star rating! Please let us know if we can help you with anything in the future. --Jennifer Barger, Customer Loyalty Director

March 25, 2022

This dealership is charging above msrp and the attitude of the management on down I very poor. I would give it a minus infinity if I could. I wish the us department of justice would look into price gaugi More

by chaitanyakoduru
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jake
Mar 28, 2022 -

Grapevine Ford responded

Here at Grapevine Ford, we always want to do everything in our power to get our customers the best deal possible on their vehicle. Unfortunately, we are not always able to come to an agreement on pricing. We’d like to discuss your concerns and see if there’s anything we can do to address them. Please reach out to me, Jennifer Barger, Customer Loyalty Director, at (817) 481-3531 or email at LoyaltyDirector@GrapevineFord.com.

...
22
...