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Grapevine Ford

Grapevine, TX

4.4
1,028 Reviews

801 E State Highway

Grapevine, TX

76051

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Showing 1,028 reviews

May 30, 2022

Luke was awesome to work with and Thanh made the finance part so easy and personable!! More

by Kelimnix
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thanh
May 31, 2022 -

Grapevine Ford responded

Thank you for the 5-star rating! Please let us know if we can help you with anything in the future. --Jennifer Barger, Customer Loyalty Director

May 28, 2022

Terrible communication and slower than molasses to do anything. Would not recommend dealing with this dealership More

by Paul
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Maxwell
May 21, 2022

Got an awesome deal on my 2021 Ford F150 lariat with a super stress-free negotiation and a friendly mutual agreement that made me very happy and satisfied customer. The negotiation later on came to be wit More

by Sudhir
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gavin Ard
May 23, 2022 -

Grapevine Ford responded

Thank you so much for the review! The Grapevine Ford team appreciates your business and the five stars! We hope you are loving your new vehicle. Please let us know if we can help you with anything in the future. --Jennifer Barger, Customer Loyalty Director

May 16, 2022

Adding $10k to the price of a new truck just cuz they can. I fully understand supply and demand but this just seems predatory to me. Then the “new” truck they wanted to sell me had close to 6,000 mil More

by Gary
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
They are all the same.
May 17, 2022 -

Grapevine Ford responded

Hi Gary. Here at Grapevine Ford, we always want to do everything in our power to get our customers the best deal possible on their vehicle. Unfortunately, we are not always able to come to an agreement on pricing. We’d like to discuss your concerns and see if there’s anything we can do to address them. Please reach out to me, Jennifer Barger, Customer Loyalty Director, at (817) 481-3531 or email at LoyaltyDirector@GrapevineFord.com.

May 16, 2022

Sales was no pressure and they let me make my own decisions. Marcus Clark was a pleasure to work with. Informative and willing to work out a deal. Without being.insulting. More

by Kj1820
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nikki Van Doran
May 16, 2022 -

Grapevine Ford responded

Glad we could help! Thank you for choosing Grapevine Ford. Please let us know if you need anything in the future. --Jennifer Barger, Customer Loyalty Director

May 13, 2022

Excellent all the way. ..best buying experience I have had by far. Everyone was straight forward and professional. More

by Jackups76
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
All persons I came in contact with were great.
May 13, 2022 -

Grapevine Ford responded

Thank you for the 5-star rating! Please let us know if we can help you with anything in the future. --Jennifer Barger, Customer Loyalty Director

April 30, 2022

Pleasure to do business at Grapevine Ford. Very professional, helpful and no pressure. Will purchase my next vehicle from Grapevine Ford. More

by kenwischer51
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Ziba, Marcus Clark, Nikki Van Doran
May 02, 2022 -

Grapevine Ford responded

Thank you for the 5-star rating! Please let us know if we can help you with anything in the future. --Jennifer Barger, Customer Loyalty Director

April 29, 2022

Friendly, honest, caring and are not pushy. Very knowledgeable any the towing capacity so I could pick the right truck to pull my camper More

by Melanie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tuna, Nikki Van Doran
Apr 29, 2022 -

Grapevine Ford responded

I'm happy to hear it, Melanie! Thank you very much for taking the time to rate us. Let us know if there is anything else you need. --Jennifer Barger, Customer Loyalty Director

April 28, 2022

I had an amazing experience with Grapevine Ford Lincoln and would highly recommend them. I love my new car! More

by sarahrstewart08
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ismael Ortiz
Apr 28, 2022 -

Grapevine Ford responded

Thank you for sharing your experience, Sarah. We thank you for being a Grapevine Ford customer, and we look forward to serving you again. --Jennifer Barger, Customer Loyalty Director

April 20, 2022

The team at Grapevine Ford was fantastic. They gave me a great deal on a beautiful new car and it was seamless and stress free! More

by JOE_GREGORY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabby in sales and Joe in finance
Apr 21, 2022 -

Grapevine Ford responded

Thank you for the 5-star rating! Please let us know if we can help you with anything in the future. --Jennifer Barger, Customer Loyalty Director

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