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Grapevine Ford

Grapevine, TX

4.4
1,046 Reviews

801 E State Highway

Grapevine, TX

76051

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Showing 1,046 reviews

December 01, 2024

Excellent service, knowledgeable staff provided an enjoyable car buying experience. We would recommend Grapevine Ford to others. More

by vestal_sharrylon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Logan Sauerwein
Dec 04, 2024 -

Grapevine Ford responded

I'm happy to hear it! Thank you very much for taking the time to rate us. Let us know if there is anything else you need. --Customer Loyalty Director

December 01, 2024

Great dealership! Everyone was very polite & helpful. They were not pushy! Very accommodating in finding the exact vehicle we wanted. Will be back & will recommend to More

by alysshaburt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sandy & Greg A
Dec 04, 2024 -

Grapevine Ford responded

Glad we could help! Thank you for choosing Grapevine Ford. Please let us know if you need anything in the future. -- Customer Loyalty Director

November 27, 2024

Very friendly, helpful employees. Casen, Cameron, and Willie were always ready to provide information and to answer my questions. More

by jamesterry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Casen, Cameron, Willy
Dec 04, 2024 -

Grapevine Ford responded

Thank you for the kind words, James Terry! I am happy to hear that we could help you find the vehicle you were looking for. Let me know if you need anything else. --Customer Loyalty Director

November 26, 2024

Great sales person very kind and helpful. Also the loan officer was very kind and did a great job. Thank you guys. My husband loves hus truck! More

by Cecy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel
Dec 04, 2024 -

Grapevine Ford responded

I’m glad you had a great experience, Cecy. Please let us know if we can help you with anything in the future. --Customer Loyalty Director

November 22, 2024

I highly recommend Grapevine Ford they may be 4-1/2 hours way from me but they got the deal done quickly I couldn’t have for a better dealership and how they handled business I am very impressed and I will b More

by pelonm76
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
All that helped me
Dec 04, 2024 -

Grapevine Ford responded

Thank you for sharing your experience. We thank you for being a Grapevine Ford customer, and we look forward to serving you again. --Customer Loyalty Director

November 21, 2024

Our vehicle purchase at Graprevine Ford was the best car buying experience we have ever had. The salesman had the car pulled up to the front, keys in hand and he was waiting for use outside as soon as we ar More

by noelia.miller
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan, Levi, Willie
Dec 04, 2024 -

Grapevine Ford responded

Thank you, Noelia! We appreciate you taking the time to share your experience. Thank you for choosing Grapevine Ford. --Customer Loyalty Director

November 20, 2024

This dealer has been my choice since 1979 I always have a good service agent to help. Today my long time 10 year service agent was not working so I was given another nice young man who was very happy More

by bettybillups
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucio Amaya
Dec 04, 2024 -

Grapevine Ford responded

Thank you so much for the review, Betty! The Grapevine Ford team appreciates your business and the five stars! We hope you are loving your new vehicle. Please let us know if we can help you with anything in the future. --Customer Loyalty Director

November 19, 2024

Love my new Branco! Grapevine Ford worked earned my business after many conversations to get me in the car I wanted within budget. Definitely would buy another car with More

by Reed.stephanie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose
Dec 04, 2024 -

Grapevine Ford responded

I am happy to hear our team was able to help, Stephanie. Thank you for choosing Grapevine Ford. Please keep us in mind for all your future needs. --Customer Loyalty Director

November 06, 2024

Very helpful, great customer service. Sales and finance personnel were great. Will be back again when I purchase another car. My husband and I bought 2 vehicles on Saturday 11.2.24. More

by Joell Stallings
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cassen
Dec 04, 2024 -

Grapevine Ford responded

I'm happy to hear it, Joell! Thank you very much for taking the time to rate us. Let us know if there is anything else you need. --Customer Loyalty Director

October 23, 2024

Overall experience was ok, but I’ve had trouble trying to call this dealership…. They don’t answer the incoming calls and I end up in an endless loop trying to reach the operator. More

by janlln
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mathew Hoopes
Nov 05, 2024 -

Grapevine Ford responded

Thank you for taking the time to rate us. We're always striving to improve, and we'd like to hear more about your experience. To tell us more, you can contact our Customer Loyalty Director, at LoyaltyDirector@GrapevineFord.com.