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Grapevine Ford

Grapevine, TX

4.4
1,028 Reviews

801 E State Highway

Grapevine, TX

76051

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Showing 1,028 reviews

January 02, 2023

Cliff, Jose and Gary Johnson were fantastic. . this was one of best car buying experiences More

by krisbysani
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cliff, Jose Bustamante and Gary Johnson
Jan 02, 2023 -

Grapevine Ford responded

Thank you for the 5-star rating! Please let us know if we can help you with anything in the future. --Jennifer Barger, Customer Loyalty Director

December 29, 2022

Paul Sanchez was my salesman at Grapevine Ford and he was very patient with me in finding the right car for me. I decided to buy a Ford, which is my first Ford, due to his salesmanship, his honesty, and his More

by Joseph
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Sanchez, Andrew Boaz
Jan 02, 2023 -

Grapevine Ford responded

I’m glad you had a great experience, Joseph. Please let us know if we can help you with anything in the future. --Jennifer Barger, Customer Loyalty Director

December 26, 2022

Grapevine Ford honored my request for no add-ons, and there wasn't any additional markup on my custome order. More

by 6G Bronco
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Garry Johnson in finance is fantastic!
Jan 02, 2023 -

Grapevine Ford responded

Thank you for the 5-star rating! Please let us know if we can help you with anything in the future. --Jennifer Barger, Customer Loyalty Director

December 23, 2022

Grapevine Lincoln treated me as a valued customer when I walked in the door and when I drove off in my new Corsair. I was helped immediately and not ignored as some dealerships tend to do when a woman enter More

by Sjl29
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel
Jan 02, 2023 -

Grapevine Ford responded

Thank you for sharing your experience. We thank you for being a Grapevine Ford customer, and we look forward to serving you again. --Jennifer Barger, Customer Loyalty Director

December 21, 2022

Friendly and helpful. They were not pushy or ‘salesy. I really appreciated their thoughtfulness and going beyond the basics to help me. More

by Joan.benson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Massey and great finance guy
Jan 02, 2023 -

Grapevine Ford responded

Thank you for the kind words, Joan! I am happy to hear that we could help. Please let me know if you need anything else. --Jennifer Barger, Customer Loyalty Director

December 13, 2022

I drove a vehicle on December 11, 2022 that I agreed to purchase on December 12, 2022. They priced the vehicle to sell which I agreed to buy on the evening of December 11th. On December 12, 2022, I asked t More

by Stephanie
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Nikki Van Doran
Dec 15, 2022 -

Grapevine Ford responded

Hi Stephanie. Thank you for letting us know and leaving your feedback. Grapevine Ford is dedicated to our customers and providing outstanding customer service in all that we do. We take claims of discrimination based on gender or other factors very seriously -- we make it our mission to be an inclusive environment for all people. Your trust is incredibly valuable to us, and we'd like to hear more about your experience to see what we can do to best address your concerns. Please contact me, Jennifer Barger, Customer Loyalty Director, at (817) 481-3531 or email at LoyaltyDirector@GrapevineFord.com.

December 10, 2022

This is the fifth car we've bought from Grapevine Ford! They have always understood or needs and have worked hard to meet those needs! This time was no exception. Fransisco and the rest of the team were th More

by Mattswork3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fransisco Mendez
Dec 15, 2022 -

Grapevine Ford responded

Thank you, Matt! We appreciate you taking the time to share your experience. Thank you for choosing Grapevine Ford. --Jennifer Barger, Customer Loyalty Director

December 10, 2022

Sandy Smith was great and helped us get the Navigator we wanted! Sandy also spent plenty of time with us to show us all of the features of the vehicle. More

by Navigator
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Noel
Dec 15, 2022 -

Grapevine Ford responded

I am happy to hear our team was able to help. Thank you for choosing Grapevine Ford. Please keep us in mind for all your future needs. --Jennifer Barger, Customer Loyalty Director

December 09, 2022

I thought you guys were very inviting from beginning to end. Our sales rep was awesome, listened, and meet my requirements he was professional and made sure to only work on what we wanted and looking for. More

by PThomas5150
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan
Dec 15, 2022 -

Grapevine Ford responded

Thank you so much for the review! The Grapevine Ford team appreciates your business and the five stars! We hope you are loving your new vehicle. Please let us know if we can help you with anything in the future. --Jennifer Barger, Customer Loyalty Director

December 07, 2022

Such a great experience purchasing my vehicle! Maksym was a pleasure to work with and extremely knowledgeable. More

by BEN
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Maksym Nenashev
Dec 15, 2022 -

Grapevine Ford responded

Thank you for the 5-star rating! Please let us know if we can help you with anything in the future. --Jennifer Barger, Customer Loyalty Director

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