Grapevine Ford

Jesse and the staff at Grapevine Ford were very cordial and helpful. This was the second vehicle I purchased from Grapevine Ford in the past 9 months, and the helpfulness of Jesse was exceptional. The pr and helpful. This was the second vehicle I purchased from Grapevine Ford in the past 9 months, and the helpfulness of Jesse was exceptional. The price of the vehicle was well below any offers from other dealerships in the area, and I didn't have to go through any pressure sales presentations in the finance office like I've heard about and been through in previous transactions. Bottom line, Grapevine Ford works hard to *EARN* your business and they deserve it! More

I wanted to update my F150(2002) with a 2010 model. Ken gave me a test drive and I liked the performance. When I came back Rae helped me pick out the unit, color, and all the bells and whistles I wanted on gave me a test drive and I liked the performance. When I came back Rae helped me pick out the unit, color, and all the bells and whistles I wanted on the truck. They both were very knowledgable on the trucks. There was no pressure, just answered my questions. We then went to pricing and trade-in part of our meeting with Rene. He was very helpful and we got to an agreement on the figures. My only negative experiance was over an hour wait to sign the papers. I realized it wasn't really their fault. They had so many sales that day and were working as fast as possible to clear each with the same care they gave me. Each of the personnel I worked with were caring and thoughtful. I have recieved at least 3 phone calls making sure I was doing ok with the new truck. This is the best experiance I have ever had with a Dealership. Keep up the good work! Rayford H. More

I wanted to upgrade the F150 I had and I stopped by to see the new models and what I could get for my old unit. Rae and Ken were exceptional in their knowledge and help in finding what I wanted. Rae was see the new models and what I could get for my old unit. Rae and Ken were exceptional in their knowledge and help in finding what I wanted. Rae was up on all the features and answered my questions immediately. They had the unit coming in the next day.I saw it and we went to work on the price and trade-in figures. There was no pressure at any time during the meeting. Rene came in and we settled on a figure we both could live with. They did a spray-in liner for the bed and tinted the windows. It was ready the next day to pick-up. The only negative experiance I had was trying to get the papers signed. I waited over an hour. Then I realized it wasn't Tracy's fault. They had sold so many vehicles and she was working as fast as possible to take care of us all. That is the way these people treat their customers, with care. I have purchased many auto's in my 74 years, and I must say this was the best experiance over all I have ever had. Keep up the good work Rayford H. More

I found exactly what I was looking for when I purchased my new Ford Taurus. Troy Pace was an excellent sales professional and I would recommend him to my friends in the future. I had a great experience my new Ford Taurus. Troy Pace was an excellent sales professional and I would recommend him to my friends in the future. I had a great experience at Grapevine Ford and will return on my next purchase. More

Very friendly, answered all my questions. Allowed me to test drive the vehicle over night. Stayed in touch thouhout the sales process. Worked to get the price where I wanted it. Spent extra time goin test drive the vehicle over night. Stayed in touch thouhout the sales process. Worked to get the price where I wanted it. Spent extra time going over the features of the truck and setting up the Sirrus radio account. Overall and excellant car buying experience. More

We went in looking for a good used ford focus. We were able to get the one we wanted and trade in our used suzuki verona that we were upside down on for a second ford focus. Tony gave us a good deal on t able to get the one we wanted and trade in our used suzuki verona that we were upside down on for a second ford focus. Tony gave us a good deal on the 1st and 2nd car and our payments are lower now. They worked with us on all fronts. We are pleased with the cars and our payments. Although our salesman Patrick was new, he was knowledgable and helpful. More

Working with Robert and his no pressure attitude was refreshing. He took his time with us, educated us on the different options. He and Renee worked with us to get the best vaue for our money. So m refreshing. He took his time with us, educated us on the different options. He and Renee worked with us to get the best vaue for our money. So much so that we walked out of the dealership that day not with one but two ford focus's. The dealership was very user friendly. All the staff was wonderful. Robert guided us through the process with ease. Thnaks Robert!!! More

I was shopping for a Mustang and went to Grapevine Ford on a Saturday at about noon and walked out with a 2010 Mustang around 1:30PM- great job Grapevine Ford! on a Saturday at about noon and walked out with a 2010 Mustang around 1:30PM- great job Grapevine Ford! More

We had ordered a truck from grapevine ford, and we were happy with the overall experience. Curtis Harvey was very helpful, and Jeremy Bounds in finance was awsome. Yes we would purchase from Grapevine Fo happy with the overall experience. Curtis Harvey was very helpful, and Jeremy Bounds in finance was awsome. Yes we would purchase from Grapevine Ford in the future. So far we are very pleased with truck. More

I was shopping for a Mustang and went to Grapevine Ford on a Saturday at about noon and walked out with a 2010 Mustang around 1:30PM. In my mind a Dealer should be rated on how fast the sales person can se on a Saturday at about noon and walked out with a 2010 Mustang around 1:30PM. In my mind a Dealer should be rated on how fast the sales person can sell me a car and Grapevine is one of the fastest- great job Grapevine Ford!? More