Grapevine Ford

I wanted to upgrade the F150 I had and I stopped by to see the new models and what I could get for my old unit. Rae and Ken were exceptional in their knowledge and help in finding what I wanted. Rae was see the new models and what I could get for my old unit. Rae and Ken were exceptional in their knowledge and help in finding what I wanted. Rae was up on all the features and answered my questions immediately. They had the unit coming in the next day.I saw it and we went to work on the price and trade-in figures. There was no pressure at any time during the meeting. Rene came in and we settled on a figure we both could live with. They did a spray-in liner for the bed and tinted the windows. It was ready the next day to pick-up. The only negative experiance I had was trying to get the papers signed. I waited over an hour. Then I realized it wasn't Tracy's fault. They had sold so many vehicles and she was working as fast as possible to take care of us all. That is the way these people treat their customers, with care. I have purchased many auto's in my 74 years, and I must say this was the best experiance over all I have ever had. Keep up the good work Rayford H. More

I found exactly what I was looking for when I purchased my new Ford Taurus. Troy Pace was an excellent sales professional and I would recommend him to my friends in the future. I had a great experience my new Ford Taurus. Troy Pace was an excellent sales professional and I would recommend him to my friends in the future. I had a great experience at Grapevine Ford and will return on my next purchase. More

Very friendly, answered all my questions. Allowed me to test drive the vehicle over night. Stayed in touch thouhout the sales process. Worked to get the price where I wanted it. Spent extra time goin test drive the vehicle over night. Stayed in touch thouhout the sales process. Worked to get the price where I wanted it. Spent extra time going over the features of the truck and setting up the Sirrus radio account. Overall and excellant car buying experience. More

We went in looking for a good used ford focus. We were able to get the one we wanted and trade in our used suzuki verona that we were upside down on for a second ford focus. Tony gave us a good deal on t able to get the one we wanted and trade in our used suzuki verona that we were upside down on for a second ford focus. Tony gave us a good deal on the 1st and 2nd car and our payments are lower now. They worked with us on all fronts. We are pleased with the cars and our payments. Although our salesman Patrick was new, he was knowledgable and helpful. More

Working with Robert and his no pressure attitude was refreshing. He took his time with us, educated us on the different options. He and Renee worked with us to get the best vaue for our money. So m refreshing. He took his time with us, educated us on the different options. He and Renee worked with us to get the best vaue for our money. So much so that we walked out of the dealership that day not with one but two ford focus's. The dealership was very user friendly. All the staff was wonderful. Robert guided us through the process with ease. Thnaks Robert!!! More

We had ordered a truck from grapevine ford, and we were happy with the overall experience. Curtis Harvey was very helpful, and Jeremy Bounds in finance was awsome. Yes we would purchase from Grapevine Fo happy with the overall experience. Curtis Harvey was very helpful, and Jeremy Bounds in finance was awsome. Yes we would purchase from Grapevine Ford in the future. So far we are very pleased with truck. More

I was shopping for a Mustang and went to Grapevine Ford on a Saturday at about noon and walked out with a 2010 Mustang around 1:30PM. In my mind a Dealer should be rated on how fast the sales person can se on a Saturday at about noon and walked out with a 2010 Mustang around 1:30PM. In my mind a Dealer should be rated on how fast the sales person can sell me a car and Grapevine is one of the fastest- great job Grapevine Ford!? More

I was shopping for a Mustang and went to Grapevine Ford on a Saturday at about noon and walked out with a 2010 Mustang around 1:30PM- great job Grapevine Ford! on a Saturday at about noon and walked out with a 2010 Mustang around 1:30PM- great job Grapevine Ford! More

I recently purchased a 2003 F150 truck from Grapevine Ford. Even though I had multiple problems initially, the dealership did a good job of making sure the truck was fixed and I was happy. Jonathan is Ford. Even though I had multiple problems initially, the dealership did a good job of making sure the truck was fixed and I was happy. Jonathan is a great salesperson. He is very nice and easy to work with, and I never felt pressured. Tony Gonzalez oversaw things when I had problems with the truck, and he went above and beyond to resolve them. In the end, I was pleased with how they handled the situation and appreciate the level of customer service they provided. More

I was very pleased with my overall experience with this dealership! Everything went smoothly even though I had a complicated situation. My husband, who is military, could not be with me to go through any dealership! Everything went smoothly even though I had a complicated situation. My husband, who is military, could not be with me to go through any of this process. To make all decisions, I had to call him and wait for answers. But, my sales person, Jonathan Bray, had great patience and was a joy to hang out with in the mean time! Everyone I dealt with was great to work with. I had gone to several other dealerships within the week and was completely sold on this dealership from the employees to the deals they offered on my trade in and my purchase! I would highly recommend checking out Grapevine Ford! I will certainly go back for any future deals! More