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Grapevine Ford

Grapevine, TX

Overview
Reviews
Vehicles
4.4
1,028 Reviews
Call Dealership (877) 327-6879

801 E State Highway

Grapevine, TX

76051

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Showing 1,028 reviews

August 13, 2023

Wonderful experience! Sergio was very helpful and attentive to what we were asking throughout the process. More

by Patrick
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sergio
Report | Print
Aug 14, 2023 -

Grapevine Ford responded

Thank you, Patrick! We appreciate you taking the time to share your experience. Thank you for choosing Grapevine Ford! --Customer Loyalty Director

August 12, 2023

Salesman (Dan) and finance guy (Garry) we’re great. Appreciate the straightforward way they dealt with me. More

by lgriderlawrence
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nikki Van Doran
Report | Print
Aug 14, 2023 -

Grapevine Ford responded

I am happy to hear our team was able to help. Thank you for choosing Grapevine Ford. Please keep us in mind for all your future needs. --Customer Loyalty Director

August 11, 2023

The sales crew was excellent. Blaine was knowledgeable, patient, and helpful! He had answers for our questions and sought out guidance when it was something he didn’t know. More

by dkelley1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blaine and Willie
Report | Print
Aug 14, 2023 -

Grapevine Ford responded

I'm happy to hear it! Thank you very much for taking the time to rate us. Let us know if there is anything else you need. --Customer Loyalty Director

August 09, 2023

Team was over the top! They were outstanding!i would recommend them to all my friends and family. More

by Double O
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doni, Twan, Chris and Marcus, Nikki Van Doran
Report | Print
Aug 10, 2023 -

Grapevine Ford responded

Thank you! We appreciate you taking the time to share your experience. Thank you for choosing Grapevine Ford. --Customer Loyalty Director

August 06, 2023

Sales man great to work up , very kind and pleasant. Answered all of our questions More

by gjburleson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Conant, Nikki Van Doran
Report | Print
Aug 07, 2023 -

Grapevine Ford responded

I'm happy to hear it! Thank you very much for taking the time to rate us. Let us know if there is anything else you need. --Customer Loyalty Director

August 02, 2023

Wiped hands once sale went through. Salesman went as far as blocking my number. Two defects on vehicle. Dealership hasn’t offered a solution More

by thebigz89
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Gavin
Report | Print
Aug 03, 2023 -

Grapevine Ford responded

Hi. I am very sorry to read about this. Thank you for bringing this to our attention and for providing your feedback. If there is anything we can do to make this right for you, please reach out to our Customer Loyalty Director, at (817) 481-3531 or email at LoyaltyDirector@GrapevineFord.com.

August 02, 2023

Loved working with Sube and Joe Gonea through the buying process. Both were kind and helpful! More

by Kward
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sube and Joe Gobea
Report | Print
Aug 02, 2023 -

Kward responded

Thankyou!

Sep 18, 2023 -

Grapevine Ford responded

Hi Kward! Thank you so much for your kind words and positive feedback. We're delighted to hear that you had a great experience working with Sube and Joe Gonea. We appreciate your support and look forward to serving you again in the future.

July 06, 2023

Great responsiveness and service - positive and assisted greatly with my questions including review of trucks, truck options and finance. More

by Mike.staffileno
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Allison and Joe Gobea
Report | Print
Jul 06, 2023 -

Grapevine Ford responded

Thank you for sharing your experience, Mike. We thank you for being a Grapevine Ford customer, and we look forward to serving you again. --Customer Loyalty Director

June 29, 2023

I went to buy a car 19k after approval the credit total 56k! The sales guy was very disrespectful More

by lawnserv2000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sales
Report | Print
Jun 29, 2023 -

lawnserv2000 responded

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June 28, 2023

Everyone was friendly and helpful, even to the point of telling us how to make the coffee machine work! More

by Clueless
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chris Atlesworth
Report | Print
Jun 28, 2023 -

Grapevine Ford responded

I’m glad you had a great experience. Please let us know if we can help you with anything in the future. --Customer Loyalty Director

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