2,705 Reviews of Granite Subaru - Service Center
Granite Subaru is always providing stellar service. The staff is amazing and always has your best interest. The staff is amazing and always has your best interest. More
Prompt service, respectful of our preferences, personable, clean space, bonus playroom for the kids, quick stop in the business office too without being upsold on a bunch of services personable, clean space, bonus playroom for the kids, quick stop in the business office too without being upsold on a bunch of services More
I had a great experience. I brought in both my key-fobs to be replaced. The key-fobs had been an issue for a couple of years. Everything was tried but nothing would work long- I brought in both my key-fobs to be replaced. The key-fobs had been an issue for a couple of years. Everything was tried but nothing would work long-term. Joshua Goodwin who was my service dept. representative went to bat for me by contacting Subaru advocate services. They decided to replace each key-fob for free. Each time I have needed service, the service representatives and the service department were extremely helpful. This made for an excellent customer experience. I highly recommend Granite Subaru based on how they treat their customers. More
Great service. They are helpful, knowledgeable, always friendly and able to answer all my questions. They are helpful, knowledgeable, always friendly and able to answer all my questions. More
Nomally top CS. BUT more than normal long wait and did NOT follow instructions. I had a personal request NOT to move/adjust seat and mirrors, the technician who mo BUT more than normal long wait and did NOT follow instructions. I had a personal request NOT to move/adjust seat and mirrors, the technician who moved the vehicle from and/or to the Service area went out of their wat to purposely ignore my request! More
I had a fantastic experience with this dealer! The service was excellent, the staff was incredibly friendly, and they worked efficiently to get everything done quickly. As a bonus, they even gave The service was excellent, the staff was incredibly friendly, and they worked efficiently to get everything done quickly. As a bonus, they even gave my car a complimentary wash, which was a wonderful surprise. Highly recommend! More
I highly, HIGHLY recommend the service department at Granite Subaru! I have a great experience every time I need work done on my car. Granite Subaru! I have a great experience every time I need work done on my car. More
Service adviser, Nick Flores was friendly and very helpful. He enlisted another technician to assist with the repairs on my car which reduced my wait time significantly..... which I greatly appreciate helpful. He enlisted another technician to assist with the repairs on my car which reduced my wait time significantly..... which I greatly appreciated! More