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Granite Subaru - Service Center

Hudson, NH

4.8
2,608 Reviews

2,609 Reviews of Granite Subaru - Service Center

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December 13, 2023

I understand you dealership is busy but I had waited 2 hours for my car , thought it was kinda long More

by nhxwoman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Bisson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2023 -

Granite Subaru responded

Thank you for the feedback. We will have to see wha took so long on your visit. Some items do take longer. We should have offered you a loaner or a ride home. We will explore this to learn from what happened.

December 13, 2023

Granite Subaru always gives us top notch service! This is our third Subaru from this excellent dealership. More

by thornegagnon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julia Angotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Prevett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clare Aries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2023 -

Granite Subaru responded

Thank you for the great review and the continued business.

December 13, 2023

Very good service! Everyone is friendly and helpful to patiently explain the service needed. Also, quick to get you in a loaner if needed. Thanks, Tim! More

by MaryS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Prevett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2023 -

Granite Subaru responded

Mary thanks for the nice review and feedback.

December 12, 2023

Above and beyond, exceptional, 10 out of 10, kind, good communication, great waiting area benefits. More

by whenua.kai.wellness
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Prevett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Talked to Chase while waiting about my planned future purchase of a car. Five stars for him too
Dec 12, 2023 -

Granite Subaru responded

Thank you for the great review and feedback. Our team works hard to get reviews like this.

December 12, 2023

Everyone is friendly and knowledgeable about their product. Absolutely no hassle when it comes to dropping off your vehicle and if your vehicle has to stay, there a few days like mine did. No problem More

by royhorne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julia Angotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Bisson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clare Aries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2023 -

Granite Subaru responded

Roy, thanks for the great feedback.

December 12, 2023

Very happy with the service and overall experience at the dealership. Consistent good service experience More

by pbobbi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julia Angotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clare Aries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2023 -

Granite Subaru responded

Thank you for the nice review.

December 12, 2023

Purchased set of tires. A week later, the dashboard indicator read 24 # in one tire. I called Granite Subaru. An hour later I was in their Service Area. Fixed. Thank Y More

by RJWseven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julia Angotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clare Aries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Dept. where the work was completed, Thank You
Dec 14, 2023 -

Granite Subaru responded

Glad we could get it fixed so quickly.

December 08, 2023

Chris was very helpful with any questions or concerns I had about the Jetta I purchased. Overall experience at Granite Subaru was very positive. More

by johnisout2
Recommend Dealer
Yes
Employees Worked With
Chris Peek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2023 -

Granite Subaru responded

John, thanks for your nice review. We'll pass along your kudos to Chris.

December 07, 2023

Great service and prompt response. Replacing a bad battery only took half a day from pick-up to drop-off. More

by MORRISME17
Recommend Dealer
Yes
Employees Worked With
Jennifer Bisson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2023 -

Granite Subaru responded

We're glad it was handled in such a timely manner. Thanks for the nice review and feedback.

December 07, 2023

I had three Subarus and I always bring my car to this dealership. They have a Great customer service in a great service department thanks again for getting my car back in the road More

by Noel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Bisson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2023 -

Granite Subaru responded

Noel we appreciate that you trust in us for all your Subaru needs. Thanks for the nice review.

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