2,608 Reviews of Granite Subaru - Service Center
The scheduled work was done and the 120 k service revealed photos which showed my engine and cabin air filters needed replacing. I appreciate the service honesty and constant communication updates fr revealed photos which showed my engine and cabin air filters needed replacing. I appreciate the service honesty and constant communication updates from the service advisors. The valet service allows me to not sacrifice the precious little weekend time I have. The text updates allow me to see the criticality of the work so I can opt in or wait to have specific maintenance performed. The service advisor explain the necessity of certain preventative maintenance repair items so I cna make an informed decision. This is the best dealership I have been to in 3 states. I pass 2 other Subaru dealerships including one in my town to have my car serviced by honest people. They often wash my car for free and the weathertec floor mats too.. More
I have a great valet service! Everything went smoothly! However, I have a question about the oil change. Car Max says it's time.. I'm wondering why that wasn't done during the ins Everything went smoothly! However, I have a question about the oil change. Car Max says it's time.. I'm wondering why that wasn't done during the inspection in November? However, maybe it's not due! Will someone tell me if it's due for an oil change? More
Really nice people to work with and fair prices. Would recommend to others as well. Would recommend to others as well. More
Perfectly handled by Cassie Olson Service Advisor. Small problem with keyless entry on our 2024 Outback, corrected in no time. Cassie kept us advised with timely phone calls. We couldn't have asked Small problem with keyless entry on our 2024 Outback, corrected in no time. Cassie kept us advised with timely phone calls. We couldn't have asked for more. She walked out to parking lot to see us off...nice touch! We were surprised to hear she is new to Granite Subaru. Congrats to Granite Subaru for adding Cassie to your already top notch Family. The only problem we have now is the color of our next Outback when we return in 2 years!! More
The whole process from start to finish was more than expected and way over the top excellence expected and way over the top excellence More
Great service on my car. Thanks also for spotting and fixing the tire puncture for free. Very comfortable waiting area. Coffee tasted better than many restaurants! Car wash Thanks also for spotting and fixing the tire puncture for free. Very comfortable waiting area. Coffee tasted better than many restaurants! Car wash was a nice touch too. I will be back! More
Great Service! They were fast and we got our car cleaner than when we dropped it off. They were fast and we got our car cleaner than when we dropped it off. More
Came in for a minor fix. Everyone was professional and accommodating. Some issues from the inspection were highlighted clearly with pictures. Really appreciated the exterior Everyone was professional and accommodating. Some issues from the inspection were highlighted clearly with pictures. Really appreciated the exterior wash as well! More
I understand you dealership is busy but I had waited 2 hours for my car , thought it was kinda long hours for my car , thought it was kinda long More