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Granite Subaru - Service Center

Hudson, NH

4.8
2,608 Reviews

2,608 Reviews of Granite Subaru - Service Center

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December 18, 2023

Friendly fast service. I recommend the service department everyone was nice and helpful . Very accommodating More

by clcmjb02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Lawrence
Dec 18, 2023 -

Granite Subaru responded

Thank you for the kind words.

December 17, 2023

The scheduled work was done and the 120 k service revealed photos which showed my engine and cabin air filters needed replacing. I appreciate the service honesty and constant communication updates fr More

by AMYSELIGK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Briggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Patnaude
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julia Angotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Bisson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie Lawrence
Dec 18, 2023 -

Granite Subaru responded

Thank you for the great review and kind words.

December 16, 2023

I have a great valet service! Everything went smoothly! However, I have a question about the oil change. Car Max says it's time.. I'm wondering why that wasn't done during the ins More

by SUSANNE.STRETCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julia Angotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2023 -

Granite Subaru responded

Thanks for the feedback. The valet service is a big hit for many of our customers.

December 15, 2023

Really nice people to work with and fair prices. Would recommend to others as well. More

by NAGPAL.ASHWANI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Prevett
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2023 -

Granite Subaru responded

Thank you for the nice review. Your recommendations are appreciated.

December 15, 2023

Perfectly handled by Cassie Olson Service Advisor. Small problem with keyless entry on our 2024 Outback, corrected in no time. Cassie kept us advised with timely phone calls. We couldn't have asked More

by dougcronk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Peek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2023 -

Granite Subaru responded

Thank you for the nice review.

December 15, 2023

The whole process from start to finish was more than expected and way over the top excellence More

by DR.DELETTER0109
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Bisson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2023 -

Granite Subaru responded

Thank you for the great review. We will pass along your kudos.

December 14, 2023

Great service on my car. Thanks also for spotting and fixing the tire puncture for free. Very comfortable waiting area. Coffee tasted better than many restaurants! Car wash More

by MLKCOMMERCIAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Bisson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2023 -

Granite Subaru responded

Thanks for the nice review and feedback. Glad we fixed the puncture that could have been troublesome!

December 14, 2023

Great Service! They were fast and we got our car cleaner than when we dropped it off. More

by CHIP.GIBBONS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2023 -

Granite Subaru responded

Thanks for the nice review.

December 13, 2023

Came in for a minor fix. Everyone was professional and accommodating. Some issues from the inspection were highlighted clearly with pictures. Really appreciated the exterior More

by cmccosh3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2023 -

Granite Subaru responded

Thank you for the nice review and feedback.

December 13, 2023

I understand you dealership is busy but I had waited 2 hours for my car , thought it was kinda long More

by nhxwoman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Bisson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2023 -

Granite Subaru responded

Thank you for the feedback. We will have to see wha took so long on your visit. Some items do take longer. We should have offered you a loaner or a ride home. We will explore this to learn from what happened.

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