Granite Subaru - Service Center

Great customer service! I don't give many reviews, but I felt it was important to give this one. Granite Subaru's professionalism and focus on customer service was evident fr I don't give many reviews, but I felt it was important to give this one. Granite Subaru's professionalism and focus on customer service was evident from the first phone call through driving away. I was very impressed with the service because it was in sharp contrast to what we've been experiencing at another dealership with our other vehicle. More

this is the place to go if you own a Subaru. Excellent service and excellent people. I always have a good experience when I go to this dealership whether it be for service or if I am in the marke Excellent service and excellent people. I always have a good experience when I go to this dealership whether it be for service or if I am in the market for a new vehicle. More

Service and sales The service department is always thorough and very respectful of my time. They are not pushy!!! The sales department however, I was not very please The service department is always thorough and very respectful of my time. They are not pushy!!! The sales department however, I was not very pleased with which is the first time I feel this way since being a subaru owner since 2012. The way the two people my daughter and I spoke with were not very concerned with her needs and seemed to be more concerned with making money. They actually acted like most of the used car salesmen that I've dealt with in the past at other dealers which is why I don't go to those dealers any longer. I am really hoping this is not the new way that Subaru will be doing business from here on out. More

Everything went smoothly After scheduling an appointment on line, I showed up, they were ready. They performed the maintenance on my Suburu in a reasonable time while I waited After scheduling an appointment on line, I showed up, they were ready. They performed the maintenance on my Suburu in a reasonable time while I waited in a comfortable chair. They'll see me again. More

Car repair Great service all the time. The gentleman who does he paper is number one great service all around they are really good employees the car is brand new Great service all the time. The gentleman who does he paper is number one great service all around they are really good employees the car is brand new More

Honest A problem arose when having a factory recall taken care of. They were right up front taking the blame right away and fixing said problem. That shows m A problem arose when having a factory recall taken care of. They were right up front taking the blame right away and fixing said problem. That shows me they want repeat business, take care of the customer no matter what. They are changing the reputation about dealerships and service. I will be back. More

Everyone was very pleasant and friendly. was there to get a remote start put in to my 2016 forester which was purchased on 03/30/19 I dropped the car off at 9:00am but at 11 found out that th was there to get a remote start put in to my 2016 forester which was purchased on 03/30/19 I dropped the car off at 9:00am but at 11 found out that they would not be there at the scheduled time Jeffery was upset that the time of the service changed from 10-12 to 12-2 He was very apologetic for the delay. He also made sure the I got my inspection sticker done before I left. More

Quick service, quality work My wife and I own a 2016 Forester and a 2017 Legacy. I brought both cars in recently for the every six month maintenance. I waited in the lounge bot My wife and I own a 2016 Forester and a 2017 Legacy. I brought both cars in recently for the every six month maintenance. I waited in the lounge both times. The services were quick and apparently well done with no surprises for required additional work. More

They never washed and detailed my car like they said They said they were going to detail my car and wash it after the service I said okay and they never did it very disappointed in that they should get b They said they were going to detail my car and wash it after the service I said okay and they never did it very disappointed in that they should get back in touch with me and do it More

Customers Service I am very happy with the job they did with my 2010 Subaru. With Mr. Tim Russell customer services always runs very smoothly. Thank you. I am very happy with the job they did with my 2010 Subaru. With Mr. Tim Russell customer services always runs very smoothly. Thank you. More