Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
2,705 Reviews of Granite Subaru - Service Center
Sort by
April 29, 2019
Tim and his service center at Granite Subaru are great folks Tim and the service center are great at Granite Subaru, they let you know if you should have any future work done, and very accommodating to busy work Tim and the service center are great at Granite Subaru, they let you know if you should have any future work done, and very accommodating to busy working folks. More
by KSCHUBERT
Verified Customer
April 27, 2019
Quick and easy Had a recall early in week, 2 days later lights on dashboard. Stopped by without appointment and fixed in 15 minutes. Free oil change now. Had a recall early in week, 2 days later lights on dashboard. Stopped by without appointment and fixed in 15 minutes. Free oil change now. More
by DBTAG101
Employees Worked With
Jason Scarvalas
April 27, 2019
Great service department! Granite Subaru always provides excellent service. They are courteous, always willing to answer all your questions and the team always provides outsta Granite Subaru always provides excellent service. They are courteous, always willing to answer all your questions and the team always provides outstanding service! Best service department!!! More
by HILCHEY251
April 26, 2019
Fantastic First Experience I bought my Subaru at MA dealership. Their wait time for an appointment and day of service too long. No place to wait. First time at Granite everyone I bought my Subaru at MA dealership. Their wait time for an appointment and day of service too long. No place to wait. First time at Granite everyone was professional, listened to my concerns and provided a much better waiting area. More
by CM
Employees Worked With
April 26, 2019
Oil change & tire rotation Other than a long waiting time (even with an appt), it was a good experience. Great car wash too! Everyone was very courteous and friendly Other than a long waiting time (even with an appt), it was a good experience. Great car wash too! Everyone was very courteous and friendly More
by LINDADEBILIO
Employees Worked With
April 26, 2019
Very efficient service. Wonderful service! Able to pick me up and drive me to work. Later when the car was ready, they sent a driver to pick me up. Everything was serviced Wonderful service! Able to pick me up and drive me to work. Later when the car was ready, they sent a driver to pick me up. Everything was serviced to my satisfaction. Service means something to the employees of Granite Subaru. They recognize that there is competition and they do there best to stay on top. More
by david
April 26, 2019
Bad experience making appointment I had a hard time getting a service representative. I called multiple times and was transferred to the call center. I was disappointed that I could no I had a hard time getting a service representative. I called multiple times and was transferred to the call center. I was disappointed that I could not talk to anyone from the actual service team. I am not sure I would recommend granite Subaru. More
by AMANDA.BENOIT
Employees Worked With
April 26, 2019
I'm very happy great job This dealership does it right they give great service have excellent technician . Their pricing is fair and I am I am lucky to have found them to serv This dealership does it right they give great service have excellent technician . Their pricing is fair and I am I am lucky to have found them to service my three Subaru vehicles More
by Mark
April 25, 2019
Service center always polite I stopped by to see about a oil change the other day and two of the guys from the service area seen me and remember my name said hi and. How can i he I stopped by to see about a oil change the other day and two of the guys from the service area seen me and remember my name said hi and. How can i help you. It was nice that they no their customers its always a nice experience when i go .and i wouldn't go anywhere else. Great job More
by SMOKIE20013
Employees Worked With
April 23, 2019
Excellent Service Writer The service writer, Jan, is a knowledgeable professional with excellent customer-relations skills. The advice and recommendations that Jan gave me wer The service writer, Jan, is a knowledgeable professional with excellent customer-relations skills. The advice and recommendations that Jan gave me were spot-on. The noise I complained about is gone ,and the car runs and stops smooth and quiet again. The gas mileage is back up to its former level, too. Jan returned my phone calls promptly and initiated timely calls to me to let me know the status of the repairs and the pricing. I hope she stays at this dealership for a long time. -Mark D., Hudson, NH More
by Mark D.
Employees Worked With
Jan in service.
