Granite Subaru - Service Center

Service is great but I have one concern On the positive side, the service is great, the staff is very friendly, and the facility is clean and attractive making for a very pleasant experience On the positive side, the service is great, the staff is very friendly, and the facility is clean and attractive making for a very pleasant experience. I've thought I wrote definitely buy my next Subaru here. However, this was the third time that it was forgotten to give me the discount which was arranged in advance. I don't want to think that anything intentional is going on but I am starting to get a little wary. If it happens again, I'll have to find another dealer. More

5k Service Timing was good - we arrived early and they took us early, although we still waited over an hour. I still got email reminders even after scheduling th Timing was good - we arrived early and they took us early, although we still waited over an hour. I still got email reminders even after scheduling the service, which was annoying. More

They made it easy to service my car They were great. My car needed brakes so they offered me a loaner and I came back for it the next day. Very friendly service department! They were great. My car needed brakes so they offered me a loaner and I came back for it the next day. Very friendly service department! More

Winter tire swap + warranty repair Lady who helped me in the service dept (didn't catch name but I think Jennifer) was great. Very pleasant to deal with, and I was pleased with the tur Lady who helped me in the service dept (didn't catch name but I think Jennifer) was great. Very pleasant to deal with, and I was pleased with the turnaround time and quality of work. I got winter tires replaced with summers, gas cap door mechanism replaced, and a new winter tire ordered. Never used to be a fan of bringing my car to a dealer for service/repair, but employees like her and others at Prime have made me change my opinion. N N More

Service Dept Very welcoming and had me in and out pretty quickly. I had a coupon from The Spectrum so made oil change best price in area. Very welcoming and had me in and out pretty quickly. I had a coupon from The Spectrum so made oil change best price in area. More

Excellent service I've been a customer here for a long time. Their service is excellent and friendly, and definitely not pushy. I highly recommend this dealership. I've been a customer here for a long time. Their service is excellent and friendly, and definitely not pushy. I highly recommend this dealership. More

Inspection sticker Went to Subaru yesterday for inspection sticker. The service department took me an hour early which I appreciated because I was on a tight schedule y Went to Subaru yesterday for inspection sticker. The service department took me an hour early which I appreciated because I was on a tight schedule yesterday. Everything went great but I would have appreciated them taking the time to get the stickiness off my windshield when they remove the old sticker. Other than that this is a great dealership the service and sales staff are excellent More

Excellent! My brake light & check engine light came on when I was on my way home from work. I stopped into Prime Service 30 mins before closing. They immediately My brake light & check engine light came on when I was on my way home from work. I stopped into Prime Service 30 mins before closing. They immediately assessed my car, told me what the issue was & I was able to make a repair appointment for the next day. Excellent customer service. Thank you! More

Great and quick set Came in for my first oil change and check up. Everyone was so nice! I was in and out before I even really settled in my chair. Came in for my first oil change and check up. Everyone was so nice! I was in and out before I even really settled in my chair. More