Granite Subaru - Service Center

Inspection of vibrating noise in my car They were very quick and efficient! Waiting room is comfortable! Diagnosis was quick and they sent me home with a detailed list of what is wrong with They were very quick and efficient! Waiting room is comfortable! Diagnosis was quick and they sent me home with a detailed list of what is wrong with the car. More

Friendly and efficient I’ve had consistently positive experiences at Granite Subaru service. They are efficient and thorough, and explain clearly the work needed. Staff are I’ve had consistently positive experiences at Granite Subaru service. They are efficient and thorough, and explain clearly the work needed. Staff are pleasant and helpful. More

Oil consumption issues Went in for scheduled oil change and tire rotation. Also had to come in about 800 miles early due to abnormal oil consumption. Lost a quart in about 4 Went in for scheduled oil change and tire rotation. Also had to come in about 800 miles early due to abnormal oil consumption. Lost a quart in about 4,000 miles then another half quart waiting for the appointment. Have been driving this vehicle almost 40,000 miles with no issues and trips to Florida, Wisconsin and other places with no issues. Concerned something isn't right. I was put in the oil consumption program. More

Quick turnaround They were able to do my oil change and a recall repair on a Saturday. They went out of their way to make sure everything went smoothly They were able to do my oil change and a recall repair on a Saturday. They went out of their way to make sure everything went smoothly More

Service Work was done as expected. Service staff is courteous and accommodating. One glitch was the loaner car I was expecting was unavailable - it had not be Work was done as expected. Service staff is courteous and accommodating. One glitch was the loaner car I was expecting was unavailable - it had not been returned by some other customer. Instead, the service manager drove me home, and picked me up at then pre-arranged time so I could get my car. Customers note: if you do not return your loaner car when expected, you impact other customers. Please treat everyone as you wish to be treated. More

Battery deep cycle charge My 2018 Crosstrek would not start several days in a row. It turned out I have not driven it enough. Granite Subaru gave a deep cycle charge while I wa My 2018 Crosstrek would not start several days in a row. It turned out I have not driven it enough. Granite Subaru gave a deep cycle charge while I wait. Now it seems to work okay. More

Trustworthy I trust the service department at Granite Subaru when mechanics inspect my Impreza and service personnel recommend a need to repair or replace a part. I trust the service department at Granite Subaru when mechanics inspect my Impreza and service personnel recommend a need to repair or replace a part. More

fix of a recall I brought my car in for a recall involving the brake lights and everyone was very helpful and the fix did not take that long. I brought my car in for a recall involving the brake lights and everyone was very helpful and the fix did not take that long. More

Consistently good and very responsive! I've always gotten good service here. The people are definitely eager to help the customers. The environment is friendly and welcoming. And the cof I've always gotten good service here. The people are definitely eager to help the customers. The environment is friendly and welcoming. And the coffee is really good. And Free! Last year, there was a problem with a part that was ordered and my whole service was comped. I appreciate knowing that my business is valuable enough to them to compensate for inconveniencing me and make it right. More

Excellent service Excellent customer service. Happy they could fit me in. I make a special point of coming here to have my car serviced from New Jersey. Excellent customer service. Happy they could fit me in. I make a special point of coming here to have my car serviced from New Jersey. More