2,705 Reviews of Granite Subaru - Service Center
Friendly, helpful and informative! It is a pleasure to have such great service. I will be definitely going back to Granite Subaru for service on my Subaru Ascent that I love. It is a pleasure to have such great service. I will be definitely going back to Granite Subaru for service on my Subaru Ascent that I love. More
Service Department Great job by the service department you guys ROCK. I am always satisfied when I bring my vehicle in for servicing Thank You, Mark Berger Great job by the service department you guys ROCK. I am always satisfied when I bring my vehicle in for servicing Thank You, Mark Berger More
State inspection I came in for a state inspection for my new forester. The service was fast and friendly. He had me in and out in no time with with no appointment. Tha I came in for a state inspection for my new forester. The service was fast and friendly. He had me in and out in no time with with no appointment. Thank you More
Excellent customer service / effective technical resolution Granite Subaru has consistently provided me and my family excellent customer service and professionalism. We have bought two vehicles there now and a Granite Subaru has consistently provided me and my family excellent customer service and professionalism. We have bought two vehicles there now and are pleased with both sales and service experiences. My latest service call for an air conditioning issue on my Outback was handled efficiently and effectively, and the price was fair and competitive. These experiences have inspired my trust in Granite Subaru, and I would recommend them. More
Great Excellent service and kept me updated on my cars progress for a recall on my Subaru impreza. I bought my call 3 years ago here too. Excellent service and kept me updated on my cars progress for a recall on my Subaru impreza. I bought my call 3 years ago here too. More
really great start to finish Basically - very courteous; did the oil change plus paid very careful attention to anything else I asked for - reminding me of one item I had asked fo Basically - very courteous; did the oil change plus paid very careful attention to anything else I asked for - reminding me of one item I had asked for Overall : great :) Thank you More
Excellent! Love the pictures by email of the problem Best service I have received on a vehicle. Good explanation of issues. Not the lowest price for service but a great value considering the service Best service I have received on a vehicle. Good explanation of issues. Not the lowest price for service but a great value considering the service More
Always good service We have been Subaru customers since 2003 and have always had professional, friendly and honest service. The consistency with each new owner amazes me. We have been Subaru customers since 2003 and have always had professional, friendly and honest service. The consistency with each new owner amazes me. Prime has taken it a step up with updating their technology and has hence made the customer service check-in and follow-up contact quick, thorough and efficient. Nice job Prime! More
Best Subaru Dealer in NH. Convince me otherwise. I refuse to take my WRX anywhere else in NH for service. I have had AWFUL experiences with other Subaru Dealers, including scratching my paint (!) an I refuse to take my WRX anywhere else in NH for service. I have had AWFUL experiences with other Subaru Dealers, including scratching my paint (!) and unfathomable wait times. Other dealerships are closer to where I live, but I gladly drive further to take my car to this location for the superior care it receives. They take pictures of the vehicle to make sure it's looks the same when returned (something I wish the other dealer that scratched my paint had done!), the wait times are short and reasonable, and the facility feel's spacious and comfortable - not crammed/over flowing, as other dealerships feel. I don't feel lied to, or taken advantage of, and beyond your vehicle - they care about you. If you value your four wheeled friend, don't take chances anywhere else. This is the place to go. More
Wire harness My car had a wire harness that broke. I had to pay $4000. I only had the car for a year. Subaru would not fix it for free. Everyone that I spoke to to My car had a wire harness that broke. I had to pay $4000. I only had the car for a year. Subaru would not fix it for free. Everyone that I spoke to told me it was out of their hands. This car is a Subaru Legacy 2013. I have had other problems with this car. However, everyone that I spoke to kept saying they understand and that they agree with me but there was nothing they could do. $4000 is a lot of money to fix a car when you've only had it for a year. I was very unpleased about this experience. More