Granite Subaru - Service Center

Nothing special I was disappointed with my first experience in the service department at Granite Subaru. Not only did I wait for a fairly long period when I arrived, I was disappointed with my first experience in the service department at Granite Subaru. Not only did I wait for a fairly long period when I arrived, several small items were not taken carry of even though I requested them (car wash, front license plate installed). I also received an insistent call asking me to call back immediately as if it was a red flag emergency when it turned out there was a misunderstanding about cross bars being installed. Having just come from experiences with Mazda service where I have never waited to check in, where there are free snacks and a pleasant waiting room, easygoing staff, and free car washes, I was certainly disappointed with the lack of careful attention I received. More

Well done The service department has been great for every issue I have had . Every one is always friendly and helpful. So far all of the problems I have had ha The service department has been great for every issue I have had . Every one is always friendly and helpful. So far all of the problems I have had have been fixed More

Car Inspection No appointment was needed and the service time was very quick. The service department has been very friendly and helpful on every visit that I have m No appointment was needed and the service time was very quick. The service department has been very friendly and helpful on every visit that I have made for service. More

2018 Impreza State Inspection and software update Friendly, quick, and professional would be the best way to described our experience. Tim was awesome from start to finish and the waiting area was gr Friendly, quick, and professional would be the best way to described our experience. Tim was awesome from start to finish and the waiting area was great too! More

Fast service! Went for an oil change and was in and out in half an hour! Will definitely see Granite again for future service for my Subaru! Went for an oil change and was in and out in half an hour! Will definitely see Granite again for future service for my Subaru! More

Oil change, tire rotation and change brake fluid. I dropped my car off a day early and they were able to complete the service on the car that day and I was able to pick it up the same day. I dropped my car off a day early and they were able to complete the service on the car that day and I was able to pick it up the same day. More

Service desk The service desk process was much better. Quick response and nice availability for appointment. Parts were in stock which was great. Would go back aga The service desk process was much better. Quick response and nice availability for appointment. Parts were in stock which was great. Would go back again More

excellent and timely service The service was friendly, knowledgeable, and on time. Explanation of service and what needed to be done was great. I will return there in the future The service was friendly, knowledgeable, and on time. Explanation of service and what needed to be done was great. I will return there in the future More

Impressive work More than expected. Spotless and even the black marks outside removed. I was very impressed. Tim was great, professional and friendly. Very thankful f More than expected. Spotless and even the black marks outside removed. I was very impressed. Tim was great, professional and friendly. Very thankful for the work that was done. More

Great service Very helpful. They described what could be replaced and had a picture of item. Very efficient and everyone was friendly and courteous. I would highly Very helpful. They described what could be replaced and had a picture of item. Very efficient and everyone was friendly and courteous. I would highly reccomend them More