2,608 Reviews of Granite Subaru - Service Center
Great Service I like going because the people at the service desk are friendly. They quote me a time for the service I requested and usually come in on the quoted t I like going because the people at the service desk are friendly. They quote me a time for the service I requested and usually come in on the quoted time. Most times they are finished in less than quoted. What's not to like!!!! More
Major 60k maintenance + brake lamp recall I went for the brake lamp recall service but left with the 60k major maintenance. That is not a bad thing, as the staff was always very courteous and I went for the brake lamp recall service but left with the 60k major maintenance. That is not a bad thing, as the staff was always very courteous and honestly informed risks of not performing the service. I was able to get a loaner for the day, which is becoming rarer these days with other dealerships. More
Quick and easy oil change. I came in for an oil change and was in and out in about an hour. The service rep was great and kept me informed about what was going on. I came in for an oil change and was in and out in about an hour. The service rep was great and kept me informed about what was going on. More
Excellent Service Personel Have always had superior service. The service team has always been accommodating in working with us on day and times and taking us in whenever we had Have always had superior service. The service team has always been accommodating in working with us on day and times and taking us in whenever we had an emergency. More
Service Reps were great. Very professional and kind Went in for my first 6000 mile oil change. Service was great! I was in and out in less than an hour. They also let me know how to work the fog lights. Went in for my first 6000 mile oil change. Service was great! I was in and out in less than an hour. They also let me know how to work the fog lights. More
Service review My service experience was excellent, as usual. Professional, attentive and kind service department. I brought my car in for a manufacturer's recall, My service experience was excellent, as usual. Professional, attentive and kind service department. I brought my car in for a manufacturer's recall, oil change and diagnostics to find the reason for a loud him (wheel bearing). Everything was taken care of that day More
My recall service Super easy and friendly recall service which included a free comprehensive review and report of my vehicle and a loaner car! My car was ready the nex Super easy and friendly recall service which included a free comprehensive review and report of my vehicle and a loaner car! My car was ready the next day. More
Outstanding Customer Service Tim from Services was very friendly, professional and accomodating. There was an unexpected situation to deal with. He easily found a solution and I w Tim from Services was very friendly, professional and accomodating. There was an unexpected situation to deal with. He easily found a solution and I was very grateful. All the other employees were kind and professional. We will be back to purchase a vehicle. Thank you! More
Oil change I have always had good luck and good service from them. They do not force you to change any parts if you tell them no but always tell you what is wro I have always had good luck and good service from them. They do not force you to change any parts if you tell them no but always tell you what is wrong. More
Excellent Customer Service! I have been going to this dealership for many, many years, through many management/owner changeovers - the customer service has always been excellent I have been going to this dealership for many, many years, through many management/owner changeovers - the customer service has always been excellent - even when they had to deal with corporate "rules". Currently the business does not feel "corporate" at all, more like they used to years ago. Very happy to have stayed through it all...the present business is great! The service is excellent - if you are needing service right away they will squeeze you in if they can. They are always professional and friendly at the counter and on the phone. Sales Dept. is great, also. They are very helpful through all the steps of buying/leasing a car. I would recommend this dealership to anyone - even if you don't own a Subaru. :-) More