Granite Subaru - Service Center

Always great service. Fast service and always top quality work. Staff is always super friendly and helpful and willing to work with me to ensure the proper work gets done! Fast service and always top quality work. Staff is always super friendly and helpful and willing to work with me to ensure the proper work gets done! More

2015 Forrester, air conditioning failure Problem was diagnosed quickly and repair completed as promised. I wish Subaru would get a better supplier or more reliable air compressor design. 4 y Problem was diagnosed quickly and repair completed as promised. I wish Subaru would get a better supplier or more reliable air compressor design. 4 years of use in the northeast before it fails is an expensive feature. I hope this one lasts longer than 76000 miles! More

Excellent service; consistent snd fair Granite Subaru Service is awesome. They communicate very well what needs to be done and also are fair with pricing. I feel like I am dealing with ve Granite Subaru Service is awesome. They communicate very well what needs to be done and also are fair with pricing. I feel like I am dealing with very honest staff and do not feel like I am being lied to. More

New to Granite Subaru Shortly after I moved to this area I received notice from Subaru that there was a recall for my vehicle. Because of the magnitude of affected vehicle Shortly after I moved to this area I received notice from Subaru that there was a recall for my vehicle. Because of the magnitude of affected vehicles the closest date for the necessary repairs was over 3 months away at the closest Subaru dealer, Granite Subaru. I was not happy about the delay in available service, but the delay was understandable. After a month into my waiting period Granite Subaru called me and offered me an earlier service date because they had decided to expedite the service for these recalls by working a night shift. ( I've never heard of a dealer doing that before now.) I rescheduled and when I arrived I was treated like an old friend. The people and service were great! More

Overall Extraordinary Service Experience Everything went very well and service was very prompt and my car was super clean. Joe was great and was kept informed of the progress of my car. When Everything went very well and service was very prompt and my car was super clean. Joe was great and was kept informed of the progress of my car. When the part came in they called me right away. The person that took our car in and did the preparation was excellent as well. More

Service This is my first used car. Certified. First summer with it and the AC stopped working. Compressor and condenser needed to be replaced. Just about 2 ye This is my first used car. Certified. First summer with it and the AC stopped working. Compressor and condenser needed to be replaced. Just about 2 years old, only had 16000 miles on it when I bought it last September. Fortunately covered under warranty. While it was in, I asked for a detail as my grand daughter had spilled chocolate on seat. They did an awesome job. Jason was very polite and friendly. He answered all my questions clearly. More

Keeping a 2011 running well I am glad for their 24 point inspection - it catches issues before they can become serious and more costly problems. Tim is a joy to work with. I am glad for their 24 point inspection - it catches issues before they can become serious and more costly problems. Tim is a joy to work with. More

Courteous and apparently fulfilled my requests The details for the 30,000 mi service were explained, and I was provided options to await the completion of the work. A phone call was delivered when The details for the 30,000 mi service were explained, and I was provided options to await the completion of the work. A phone call was delivered when my vehicle was ready for pickup. More

Friendly, efficient service From the initial ease of scheduling the service, friendly greeting and explaintion of service to be performed, shuttle service along with a telephone From the initial ease of scheduling the service, friendly greeting and explaintion of service to be performed, shuttle service along with a telephone call upon completion resulted in a positive customer experience. Having dealt with Tim for my previous service visits, he listens, provides clear feedback and is a professional. More

OMG best service ever Super professional- took care of me with loaner for a week. Took care of my car’s issues - axle and seat sensor - applied warranty no questions aske Super professional- took care of me with loaner for a week. Took care of my car’s issues - axle and seat sensor - applied warranty no questions asked. More