Granite Subaru - Service Center

Satisfied customer I was treated very nicely and the service time was great. I will definitely come back and recommend this dealership to my friends and family. I was treated very nicely and the service time was great. I will definitely come back and recommend this dealership to my friends and family. More

Excellent service~! The service is excellent and they make you feel that you are very important in making your experience great! Waiting time was shorter than expected. W The service is excellent and they make you feel that you are very important in making your experience great! Waiting time was shorter than expected. Wonderful customer service! More

Excellent customer service! From Start to finish of setting up an appointment regarding a recall (no cost for the repair), this has been a fantastic experience! I had to resched From Start to finish of setting up an appointment regarding a recall (no cost for the repair), this has been a fantastic experience! I had to reschedule my appointment and the person I spoke with was extremely helpful! Met with smiles and warm hello's, every single employee I touched base with was pleasant and helpful! I was pleasantly surprised. A free inspection of my systems was offered - took it and nothing was wrong. No Charge. In and out in the specified allotted time. I can't say enough good about this experience and believe me I am a worthy critic of today's customer service reps in business today. More

Professional I was pleased with the way I was handled and the careful inspection my car received. My service agent reviewed the recommended repairs in detail with I was pleased with the way I was handled and the careful inspection my car received. My service agent reviewed the recommended repairs in detail with photos. Most items seemed reasonably priced except for the brakes (pads and rotors) and a new battery, so I opted out of those repairs. I loved the car wash deal. It really needed it! More

Service dep'artment was accomodating and efficient After some confusion regarding free service for a new Ascent the issue was resolved to my satisfaction. Service rep was understanding and kept me inf After some confusion regarding free service for a new Ascent the issue was resolved to my satisfaction. Service rep was understanding and kept me informed of progress.. More

Service Oil change and 19 point check up. I appreciate Tim greatly. He thoroughly checks my records to be sure all is done as necessary before service provide Oil change and 19 point check up. I appreciate Tim greatly. He thoroughly checks my records to be sure all is done as necessary before service provides it's working excellence. More

Tire Pressure My tire light came on. I came in , they took me right away. Very pleasant and helpful staff!!! I always can depend on Granite Subaru My tire light came on. I came in , they took me right away. Very pleasant and helpful staff!!! I always can depend on Granite Subaru More

Tim in the service dept's customer service was outstanding! Tim in the service department's customer service was outstanding! He was welcoming and cheerful and was very prompt on my request. He deserves a gold Tim in the service department's customer service was outstanding! He was welcoming and cheerful and was very prompt on my request. He deserves a gold star, and a bonus! ;) I will be back for service just because of his excellent customer service skills and upbeat positive attitude! More

On time; efficient; and accommadating This was "recall" service and scheduled, completed efficiently and with a "smile"!! All good; nothing more to say. Unfortunately, I did not get names This was "recall" service and scheduled, completed efficiently and with a "smile"!! All good; nothing more to say. Unfortunately, I did not get names of service person with whom I dealt, but he was competent, respectful, efficient and friendly More

This dealer ship is great! I feel like Tim Privett, I hope I chose the right one, is a wonderful service person. I feel like he is looking out for me. Always friendly and kind. I feel like Tim Privett, I hope I chose the right one, is a wonderful service person. I feel like he is looking out for me. Always friendly and kind. I always go to him when I need a service. He's just overall a great guy. More