Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
2,608 Reviews of Granite Subaru - Service Center
Sort by
June 19, 2019
Excellent! Love the pictures by email of the problem Best service I have received on a vehicle. Good explanation of issues. Not the lowest price for service but a great value considering the service Best service I have received on a vehicle. Good explanation of issues. Not the lowest price for service but a great value considering the service More
by DR.SHENME
Verified CustomerEmployees Worked With
June 18, 2019
Best Subaru Dealer in NH. Convince me otherwise. I refuse to take my WRX anywhere else in NH for service. I have had AWFUL experiences with other Subaru Dealers, including scratching my paint (!) an I refuse to take my WRX anywhere else in NH for service. I have had AWFUL experiences with other Subaru Dealers, including scratching my paint (!) and unfathomable wait times. Other dealerships are closer to where I live, but I gladly drive further to take my car to this location for the superior care it receives. They take pictures of the vehicle to make sure it's looks the same when returned (something I wish the other dealer that scratched my paint had done!), the wait times are short and reasonable, and the facility feel's spacious and comfortable - not crammed/over flowing, as other dealerships feel. I don't feel lied to, or taken advantage of, and beyond your vehicle - they care about you. If you value your four wheeled friend, don't take chances anywhere else. This is the place to go. More
by TWRX
Employees Worked With
Gary Smith
June 17, 2019
Wire harness My car had a wire harness that broke. I had to pay $4000. I only had the car for a year. Subaru would not fix it for free. Everyone that I spoke to to My car had a wire harness that broke. I had to pay $4000. I only had the car for a year. Subaru would not fix it for free. Everyone that I spoke to told me it was out of their hands. This car is a Subaru Legacy 2013. I have had other problems with this car. However, everyone that I spoke to kept saying they understand and that they agree with me but there was nothing they could do. $4000 is a lot of money to fix a car when you've only had it for a year. I was very unpleased about this experience. More
by SJLANGLOIS16
Employees Worked With
Tim Russell
June 17, 2019
Inspection of vibrating noise in my car They were very quick and efficient! Waiting room is comfortable! Diagnosis was quick and they sent me home with a detailed list of what is wrong with They were very quick and efficient! Waiting room is comfortable! Diagnosis was quick and they sent me home with a detailed list of what is wrong with the car. More
by ANDREWSSTELLA63
Employees Worked With
June 13, 2019
Friendly and efficient I’ve had consistently positive experiences at Granite Subaru service. They are efficient and thorough, and explain clearly the work needed. Staff are I’ve had consistently positive experiences at Granite Subaru service. They are efficient and thorough, and explain clearly the work needed. Staff are pleasant and helpful. More
by RWC
Employees Worked With
June 12, 2019
Oil consumption issues Went in for scheduled oil change and tire rotation. Also had to come in about 800 miles early due to abnormal oil consumption. Lost a quart in about 4 Went in for scheduled oil change and tire rotation. Also had to come in about 800 miles early due to abnormal oil consumption. Lost a quart in about 4,000 miles then another half quart waiting for the appointment. Have been driving this vehicle almost 40,000 miles with no issues and trips to Florida, Wisconsin and other places with no issues. Concerned something isn't right. I was put in the oil consumption program. More
by SONNY47NH
June 12, 2019
Quick turnaround They were able to do my oil change and a recall repair on a Saturday. They went out of their way to make sure everything went smoothly They were able to do my oil change and a recall repair on a Saturday. They went out of their way to make sure everything went smoothly More
by CLIOBEAR
Employees Worked With
June 11, 2019
Battery deep cycle charge My 2018 Crosstrek would not start several days in a row. It turned out I have not driven it enough. Granite Subaru gave a deep cycle charge while I wa My 2018 Crosstrek would not start several days in a row. It turned out I have not driven it enough. Granite Subaru gave a deep cycle charge while I wait. Now it seems to work okay. More
by NEILDOH
Employees Worked With
June 11, 2019
Trustworthy I trust the service department at Granite Subaru when mechanics inspect my Impreza and service personnel recommend a need to repair or replace a part. I trust the service department at Granite Subaru when mechanics inspect my Impreza and service personnel recommend a need to repair or replace a part. More
by BEDROS_G06
June 11, 2019
Service Work was done as expected. Service staff is courteous and accommodating. One glitch was the loaner car I was expecting was unavailable - it had not be Work was done as expected. Service staff is courteous and accommodating. One glitch was the loaner car I was expecting was unavailable - it had not been returned by some other customer. Instead, the service manager drove me home, and picked me up at then pre-arranged time so I could get my car. Customers note: if you do not return your loaner car when expected, you impact other customers. Please treat everyone as you wish to be treated. More
by Quilter
Employees Worked With
