Granite Subaru - Service Center

Good service but new issues appeared I took my Subaru Forester in for a 60,000 service and recall service. Everything that needed to be addressed was taken care of quickly and the staff w I took my Subaru Forester in for a 60,000 service and recall service. Everything that needed to be addressed was taken care of quickly and the staff were all friendly. However, having just used my windows again since the service, the driver’s seat window operation is janky. The auto down doesn’t work and it will go up an inch at a time as long as I start and stop pulling the lever. This problem was not present before the service. Maybe it’s just a coincidence. More

First time service Moved from Mass. and needed a new service center. Found everyone polite, helpful, and very good service. Very nice waiting area. I will return agai Moved from Mass. and needed a new service center. Found everyone polite, helpful, and very good service. Very nice waiting area. I will return again More

Excellent service Have been a customer for over 10 years. Service staff are exceptionally helpful and capable. Their friendliness and attention to detail , along with t Have been a customer for over 10 years. Service staff are exceptionally helpful and capable. Their friendliness and attention to detail , along with thorough and understandable explanations , inspire confidence in the service to be received. They go the extra mile. Would recommend this dealership with no reservations. More

Nothing special I was disappointed with my first experience in the service department at Granite Subaru. Not only did I wait for a fairly long period when I arrived, I was disappointed with my first experience in the service department at Granite Subaru. Not only did I wait for a fairly long period when I arrived, several small items were not taken carry of even though I requested them (car wash, front license plate installed). I also received an insistent call asking me to call back immediately as if it was a red flag emergency when it turned out there was a misunderstanding about cross bars being installed. Having just come from experiences with Mazda service where I have never waited to check in, where there are free snacks and a pleasant waiting room, easygoing staff, and free car washes, I was certainly disappointed with the lack of careful attention I received. More

Well done The service department has been great for every issue I have had . Every one is always friendly and helpful. So far all of the problems I have had ha The service department has been great for every issue I have had . Every one is always friendly and helpful. So far all of the problems I have had have been fixed More

Car Inspection No appointment was needed and the service time was very quick. The service department has been very friendly and helpful on every visit that I have m No appointment was needed and the service time was very quick. The service department has been very friendly and helpful on every visit that I have made for service. More

2018 Impreza State Inspection and software update Friendly, quick, and professional would be the best way to described our experience. Tim was awesome from start to finish and the waiting area was gr Friendly, quick, and professional would be the best way to described our experience. Tim was awesome from start to finish and the waiting area was great too! More

Fast service! Went for an oil change and was in and out in half an hour! Will definitely see Granite again for future service for my Subaru! Went for an oil change and was in and out in half an hour! Will definitely see Granite again for future service for my Subaru! More

Oil change, tire rotation and change brake fluid. I dropped my car off a day early and they were able to complete the service on the car that day and I was able to pick it up the same day. I dropped my car off a day early and they were able to complete the service on the car that day and I was able to pick it up the same day. More

Service desk The service desk process was much better. Quick response and nice availability for appointment. Parts were in stock which was great. Would go back aga The service desk process was much better. Quick response and nice availability for appointment. Parts were in stock which was great. Would go back again More