Granite Subaru - Service Center

Friendly, efficient service From the initial ease of scheduling the service, friendly greeting and explaintion of service to be performed, shuttle service along with a telephone From the initial ease of scheduling the service, friendly greeting and explaintion of service to be performed, shuttle service along with a telephone call upon completion resulted in a positive customer experience. Having dealt with Tim for my previous service visits, he listens, provides clear feedback and is a professional. More

OMG best service ever Super professional- took care of me with loaner for a week. Took care of my car’s issues - axle and seat sensor - applied warranty no questions aske Super professional- took care of me with loaner for a week. Took care of my car’s issues - axle and seat sensor - applied warranty no questions asked. More

Sales and service the way it should be. I brought my car in for an un-announced oil change. I was met by Tim R. Who was friendly and welcoming. After a brief couple of questions my car wa I brought my car in for an un-announced oil change. I was met by Tim R. Who was friendly and welcoming. After a brief couple of questions my car was in for its service. While my car was being serviced I sat in a relaxing massage chair. After 30 minutes my car was ready and I was fully massaged and off on my way. Great job Granite Subaru I will be keep coming back. More

Oil change & tire rotation The staff is always friendly, the wait time was not bad, the entire facility is very clean, even the service area for the cars to pull in. The staff is always friendly, the wait time was not bad, the entire facility is very clean, even the service area for the cars to pull in. More

Very good service. They told me when the car would be ready and it was. They were able to give me a loaner car so I didn't have to wait. They told me when the car would be ready and it was. They were able to give me a loaner car so I didn't have to wait. More

Service with Empathy and Sympathy Thank you so much to Granite Subaru Service Team specially to Jason for going above and beyond. We were surprised and truly appreciate the kind gestu Thank you so much to Granite Subaru Service Team specially to Jason for going above and beyond. We were surprised and truly appreciate the kind gesture. More

Great work Always s pleasure dealing with professionals who actually care about you and your vehicle Clean waiting room and relaxing atmosphere are always a pl Always s pleasure dealing with professionals who actually care about you and your vehicle Clean waiting room and relaxing atmosphere are always a plus Review of work done is always appreciated More

As promised Replacement of my brakes and routine oil change were done exactly in the time promised. Appreciate the effort that made that possible! My only complai Replacement of my brakes and routine oil change were done exactly in the time promised. Appreciate the effort that made that possible! My only complaint in at least 5 years is that I had to fail inspection to find out my tires needed to be replaced. Having had the car serviced just a few months earlier, it would have been helpful to know then that the tires were nearing their end. That said, the service I received for the tire replacement was of the same excellent quality I've come to expect. More

regular maintenance plus other issues check engine light: no big deal, gas fumes leaking from tube. load hum at certain speeds: big deal, transmission failure. tech was upfront about the p check engine light: no big deal, gas fumes leaking from tube. load hum at certain speeds: big deal, transmission failure. tech was upfront about the possible repair and cost, left it at that More

Prompt, courteous people and all work done well I was having an inspection done and the 30,000 mile maintenance. You drive up and someone comes out immediately to talk with you. All work is discus I was having an inspection done and the 30,000 mile maintenance. You drive up and someone comes out immediately to talk with you. All work is discussed and agreed upon. You then get out of the car and head to the waiting room which is cool and comfortable. Jason came out a couple of times to check in and tell me how things were going with an estimate of time left. I really think you can't beat the service. Plus they washed my car inside and out. It looks fabulous! More