Granite Subaru - Service Center

Awesome Jason was really nice and super helpful. Jason was detailed when he was going over the multi point inspection. My car was finished when they said it w Jason was really nice and super helpful. Jason was detailed when he was going over the multi point inspection. My car was finished when they said it would be finished. More

Great Service with extras! Tim helped reviewed what I needed done, besides an oil change. Service cleaned the car, inside & out! The car was ready just when Tim said it would be Tim helped reviewed what I needed done, besides an oil change. Service cleaned the car, inside & out! The car was ready just when Tim said it would be. More

Problem with radio and SiriusXM Jason was courteous and greeted us promptly He returned with an update and explained the review. Jadon provided us with the visit summary and expla Jason was courteous and greeted us promptly He returned with an update and explained the review. Jadon provided us with the visit summary and explained everything More

Excellent Service Tim Privet (unsure on spelling of last name) is always good to me. I trust him to only fix the things on my car that need to be fixed. He is great whe Tim Privet (unsure on spelling of last name) is always good to me. I trust him to only fix the things on my car that need to be fixed. He is great when I apply coupons to my visits. That is one of the reasons why I like him so much. He's also kind and friendly to me. Thanks Tim! More

Too long a wait for scheduled oil change Scheduled an oil change days ahead of time. Told it would take 30-45 minutes when I arrived. Took 1 hour 15 minutes. Informed of delay and all of t Scheduled an oil change days ahead of time. Told it would take 30-45 minutes when I arrived. Took 1 hour 15 minutes. Informed of delay and all of that, but still... That's too long to wait for an oil change. I expected better. More

Simple Service Gone Wrong Brought my new Impreza in for its first oil service. Started having issues with engine bucking right after leaving the dealership. Checked the dips Brought my new Impreza in for its first oil service. Started having issues with engine bucking right after leaving the dealership. Checked the dipstick and oil was filled at least 4 inches past the full line. Brought it back for the bogging issues. They drained some oil then said it’s ok and runs just like any other 2019. The car still drives like garbage. More

Too Picky on State Inspection Car did nit pass inspection because of scratch in windshield that has been there for at least 5 years and was passed by your service center twice befo Car did nit pass inspection because of scratch in windshield that has been there for at least 5 years and was passed by your service center twice before. We go to your service center because we bought the car there. This will be the last time we go there and I will be billing you for the cost of getting it inspected again. More

service Very pleasant staff. Kept me updated as to the progress of my service. Would continue to come back for service. The service department is great! Very pleasant staff. Kept me updated as to the progress of my service. Would continue to come back for service. The service department is great! More

Pleased with service and coverage of warranty Very appreciative of finding problems to fix while car is still under warranty. Jason also helped me with updates on radio. Car was quiet and drove Very appreciative of finding problems to fix while car is still under warranty. Jason also helped me with updates on radio. Car was quiet and drove nicely on todays road trip. More

Waited a long time for a scheduled state inspection Took one to 1 1/2 hours for inspection for a 2 yr old car, that only needed tires. Then, when I returned with the new tires installed, waited another Took one to 1 1/2 hours for inspection for a 2 yr old car, that only needed tires. Then, when I returned with the new tires installed, waited another 30 minutes to have an inspection sticker put on. The service rep I had was nice, but have never wasted so much time for what's normally a 15 minute job. Disappointing. More