Granite Subaru - Service Center

Excellent service The whole staff goes over and above what is expected. Whenever I've had to bring my car in for repair/maintenance, I am able to get a loaner vehicle The whole staff goes over and above what is expected. Whenever I've had to bring my car in for repair/maintenance, I am able to get a loaner vehicle for the duration of the service. I just bought another Subaru from Granite Subaru last week, this time a used vehicle. The heater wasn't working properly so I called Jason, he said to bring it right in, and they repaired it on the spot. Simple fix. Very cooperative and helpful. Highly recommended. More

Always great. It is always a pleasure to have my car serviced. Technicians are great, customer service is great. Easy to make an appointment. Nice waiting area. It is always a pleasure to have my car serviced. Technicians are great, customer service is great. Easy to make an appointment. Nice waiting area. More

Check tires I went in without an appointment to have my tires checked because the warning light had come on. The service people made time and did a thorough insp I went in without an appointment to have my tires checked because the warning light had come on. The service people made time and did a thorough inspection to be sure it was just low pressure in the tires and not something more serious. The problem was fixed and I drove away with confidence that my car was in good running order. Thanks to your service department. More

Tim is a great Service Rep for Subaru The recent Service work done to my car was excellent and professionally handled.. Tim took care of everything, and worked to get the best possible pr The recent Service work done to my car was excellent and professionally handled.. Tim took care of everything, and worked to get the best possible price given in level of work required.. How Subaru takes care of this Service Rep and its service staff!! James Michaud More

Oil and Filter change and multi-point inspection My experience with the service department was excellent. The staff were friendly and courteous, answering a few questions about some car features I w My experience with the service department was excellent. The staff were friendly and courteous, answering a few questions about some car features I was uncertain about. The work was performed very promptly to my complete satisfaction. More

Excellent customer service Service person was great answered all my questions regarding my 2019 Forester and fixed the scratches on my bumper. without asking. But price of oil Service person was great answered all my questions regarding my 2019 Forester and fixed the scratches on my bumper. without asking. But price of oil change was too high. Peters Honda always has coupons for $39.95 for synthetic oil and gives free car wash with each service.. My previous vehicle was a 2004 Honda accord and that cost me $26 every oil change for regular oil, plus a free car wash. Needles to say I was shocked at your price for an oil change. More

General Service and Tire Repair Service department with Tim Russell back is awesome. Highly recommend. Always helpful and going the extra mile. I would highly recommend the service d Service department with Tim Russell back is awesome. Highly recommend. Always helpful and going the extra mile. I would highly recommend the service department to anyone. More

Great experience Tim Russell is amazing. My 2014 Impreza had developed some transmission issues. Tim and his team diagnosed the problem and rebuilt the transmission wi Tim Russell is amazing. My 2014 Impreza had developed some transmission issues. Tim and his team diagnosed the problem and rebuilt the transmission within a week. I couldn't have asked for better, friendlier or more helpful customer service. More

Scuffing of front tires Performed a wheel alignment while I waited in their showroom with a free coffee and comfortable seating. Took an hour as they said. Steering wheel sol Performed a wheel alignment while I waited in their showroom with a free coffee and comfortable seating. Took an hour as they said. Steering wheel solid with no bounce. Problem solved. More

Excellent experience working with Jason Scharn. He answered all my questions and concerns. Kept me up to date on the status of my car. Enjoyed working with him. working with Jason Scharn. He answered all my questions and concerns. Kept me up to date on the status of my car. Enjoyed working with him. More