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Granite Subaru - Service Center

Hudson, NH

4.8
2,608 Reviews

2,608 Reviews of Granite Subaru - Service Center

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May 23, 2024

Excellent service and great teamwork by the team at Granit Subaru. I enjoyed the experience I bought 2 cars More

by raparent206
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Prevett
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Granite Subaru responded

Thank you for your great review and your business. We appreciate the feedback.

May 22, 2024

Helpful & pleasant staff, easy access from highway, convenient drive-up access, & very accommodating waiting area More

by JREBILAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Bisson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024 -

Granite Subaru responded

Thank you for the nice review and feedback.

May 22, 2024

Disappointed with a customer service issue that could have been avoided. Service advisor had no desire to help resolve. More

by JARCHAMB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cassandra
May 21, 2024

It was a pleasure to work with Chris, I already use the dealership for my other crosstrek so i am familiar with the dealership. never a bad experience.! thanks again Chris, you made it happen. More

by gma57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Luiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024 -

Granite Subaru responded

Thank you for the wonderful review. We will pass along your kudos to Chris.

May 21, 2024

Granite Subaru was great to work with. Made the process quick and easy as possible. More

by kiki21986
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serge Orlov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Koresky
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024 -

Granite Subaru responded

Thank you for the nice review. We aim to make purchasing and servicing super easy and convenient.

May 21, 2024

Went in for a very simple part replacement. Was quoted 10% higher than what the website shows. Was shocked when the price was 66% HIGHER than THAT, 85% higher than the website. "Oh, we used More

by AJR3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tim Prevett
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2024

Beautiful facility from the service bays to the showroom. Excellent experience and by far the best. Jennifer was extremely helpful and went out of her way to assist with my Subaru concerns. My car was treate More

by JENWILLIAMS128
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Bisson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : M Vincent
May 21, 2024 -

Granite Subaru responded

Jen, thank you for the nice review. Our new facility and team is top notch. We're so glad you had a great experience and we look forward to seeing you again.

May 21, 2024

The Service Dept was amazing. It surpassed my expectations. The mechanic was impressive. My old vehicle is fun to drive again. My pocketbook is recovering nicely. More

by edgarvares
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Bisson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024 -

Granite Subaru responded

Edgar, thank you for the nice review. We're so glad you entrust us with your vehicle servicing needs. Our team is the best and the appreciate the nice feedback.

May 20, 2024

It's always a pleasure at Granite Subaru. Jennifer was great and I'm happy that they will wash your car. More

by RBORELLI63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Bisson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2024 -

Granite Subaru responded

Thanks for the great review. Jennifer does an amazing job for us and we love hearing from her many happy customers.

May 16, 2024

"Exceptional Service" is not just a slogan at Granite Subaru, it's what they deliver. Very professional and thorough, so refreshing. More

by CHUCK
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick in Service
May 16, 2024 -

Granite Subaru responded

Chuck, we appreciate that! We do aim to deliver exceptional service and we love it when we constantly do! Thanks for the nice review.

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