Granite Subaru - Service Center

Again - problem still not solved! Since I purchase my outback 2018 Subaru from this dealership, the recurring problem of a dead battery has persisted. The service department replaced t Since I purchase my outback 2018 Subaru from this dealership, the recurring problem of a dead battery has persisted. The service department replaced the battery about a year ago and still the problem persists. 5 times since the end of December (and it is January now) have I come out of my house to a dead car. As I write this, it has been towed yesterday, they could not look at it then, so again it is sitting in the dealership for a review. Frustrating, and given silly excuses like - you need to drive the car more, the overhead light was on, bad battery, etc. I would like this issue to be solved. I do not drive the car any more or less than my last Subaru Outback, and I never had this issue. It is a problem with the car that the service department cant figure out! They keep my car overnight and the problem persists! I ma under warranty for a few months more - then what!!!! Awful More

Check Engine Light I brought it in a month ago and they needed more time to diagnose. I came back last week and was told it would be 30 minutes to diagnose and wait. It I brought it in a month ago and they needed more time to diagnose. I came back last week and was told it would be 30 minutes to diagnose and wait. It was almost 90 minutes when I went to ask and they said they needed more time. They gave me a loaner. They called hours later to say it could be several things (ignition coil, spark plugs,combustion). The replaced the ignition coil and said to come back if the engine light goes back on. The Master Tech was unsure of what is happening. So I am waiting to see if that solved the problem or something else needs to be done. More

indicator light show low pressure. Showed low pressure after having tires checked within 2 weeks. Drove to dealership. The service folks checked it our for me even though I did not ha Showed low pressure after having tires checked within 2 weeks. Drove to dealership. The service folks checked it our for me even though I did not have an appointment. All ok...pressure fell due to low temp. More

As always, excellent service! There is a bunch of people in the Service department; always friendly and helpful. I wouldn’t take my car anywhere else. in the Service department; always friendly and helpful. I wouldn’t take my car anywhere else. More

Had a awesome Experience Shawn pulled my car in did the walk around advise me that he heard a clunking side in the front right I wasn’t aware about . He was very helpful giving me a sheet of the part price walk around advise me that he heard a clunking side in the front right I wasn’t aware about . He was very helpful giving me a sheet of the part prices . My car went there for a oil change an I will be back to get the work fixed very happy he is very kind More

Happy customer. Though, I did not purchase my vehicle at Granite State Subaru I had a very satisfying second service visit. Service desk was always pleasant. Work was Though, I did not purchase my vehicle at Granite State Subaru I had a very satisfying second service visit. Service desk was always pleasant. Work was performed to my satisfaction. Vehicle was left clean. Service manager personally walked me out to my vehicle to confirm the technician addressed my special request (oil level). Service charges were very reasonable for work performed. Highly Recommended. More

xx engine light on xx engine light came on for second time in a couple of weeks. 2019 Ascent 10000 miles. Drove in without appt.. Was given a loaner car immediately, xx engine light came on for second time in a couple of weeks. 2019 Ascent 10000 miles. Drove in without appt.. Was given a loaner car immediately, car was done before end of day.. Quality of service given by service adviser was excellent, Tim. Service dept unsure for second time why engine light came on, scanned code and reset. More

Courteous and professional The service department is great. I'm always greeted by name, with a friendly smile. They are so efficient. I've been a loyal customer for 20 years The service department is great. I'm always greeted by name, with a friendly smile. They are so efficient. I've been a loyal customer for 20 years and can't imagine going elsewhere. More

I was greeted like I was a good friend and given a loaner, not rushed, and then my car was cleaned for free! Couldn’t ask for more! loaner, not rushed, and then my car was cleaned for free! Couldn’t ask for more! More

First time at this deal ship for service very satisfied with all aspects of the process. Informed of all services before they were done. I was emailed pictures of problem areas. Will definetly return to th with all aspects of the process. Informed of all services before they were done. I was emailed pictures of problem areas. Will definetly return to them. More