2,609 Reviews of Granite Subaru - Service Center
Mary Lou Visit was pleasant as always. The service department are so helpful and do a great job at getting your car serviced and done. I am a long time custo Visit was pleasant as always. The service department are so helpful and do a great job at getting your car serviced and done. I am a long time customer and have zero complaints about this dealership. . I am always treated with great respect and feel like they are old friends. More
Service was completed faster than I expected and for the estimate given. No surprise costs at all. Service advisor keeps me informed is status if my car. They were able to give me a loner car for the day estimate given. No surprise costs at all. Service advisor keeps me informed is status if my car. They were able to give me a loner car for the day at the last minute. More
A new issue with this Service Department at every visit! I have had a bad experience every time I have come into this service department. This last visit was made better because they didn't charge me for my I have had a bad experience every time I have come into this service department. This last visit was made better because they didn't charge me for my oil change and tire rotation because they made a mistake on something else. It is still the most convenient location and has the best behind the counter people so I still go here for service. More
Polite and professional, work scheduled quickly and completed in a timely fashion as promised. I was assisted by Shawn, car was fully inspected for other problems which probably ate up a bit of the tim completed in a timely fashion as promised. I was assisted by Shawn, car was fully inspected for other problems which probably ate up a bit of the time I spent waiting. Additional work was politely suggested but performed by my own mechanic. More
Tim was extraordinary. He was very accommodating and exceeded my expectations from start to finish. I am very pleased and will return for my next service visit. exceeded my expectations from start to finish. I am very pleased and will return for my next service visit. More
Great Everything was great. They greeted me when I pulled in. Went over what needed to be done. They even gave me a discount coupon for the bill.it was a ve Everything was great. They greeted me when I pulled in. Went over what needed to be done. They even gave me a discount coupon for the bill.it was a very nice experience. More
Great experience This dealership has always been great, they promptly answer the phone, are always accommodating when making appointments, and walk me through all the This dealership has always been great, they promptly answer the phone, are always accommodating when making appointments, and walk me through all the work that has been done. More
Fast service I can always get an appointment when it’s convenient for me. The staff at the service center are the friendliest and most helpful people around. Last I can always get an appointment when it’s convenient for me. The staff at the service center are the friendliest and most helpful people around. Last service was done quicker than I had expected. I was also able to get a loaner car which was very helpful. More
Quick service, very helpful and friendly service adviser. Everything was clearly explained, and she kept me advised at all times of what was happening. Top notch!! Everything was clearly explained, and she kept me advised at all times of what was happening. Top notch!! More
Great service I had to wait a moment because the people checking customers in were quite busy. All 3 of them stated someone would be right with me. The gentleman th I had to wait a moment because the people checking customers in were quite busy. All 3 of them stated someone would be right with me. The gentleman that helped me said good morning to me using my name. He's seen me once before. (Sadly, I didn't catch HIS name!) I realize that they have a list of people that are coming in, but I was there at an earlier time than scheduled. Very friendly service. I even asked if they could do an additional service that I didn't list on my appointment request--if they had time. The answer was 'We'll make the time!' So far I've been very happy here! More