Granite Subaru

Excellence in Service Mike allowed us to take our time with our selection. There was no pressure to rush our decision and that truly allowed us to make a choice that we wi Mike allowed us to take our time with our selection. There was no pressure to rush our decision and that truly allowed us to make a choice that we will be happy with over the course of our payment period. He showed dedication to his job while still catering to the needs and emotions of us as a customer. We were 100% satisfied with the service provided. He answered our questions, listened to our comments and assisted us with walking away proud new owners of our first Subaru. More

Very Good Dealership and Sales Service This dealership is honest on their prices. They advertised a very competitive price for the 2014 Subaru Forester Touring with Eyesight. I searched aro This dealership is honest on their prices. They advertised a very competitive price for the 2014 Subaru Forester Touring with Eyesight. I searched around and found I counld not find a better deal on that level. I doubted they would cheat us, but when I went there they did give us such a price. The sales person, Michael Wright, is a nice and experienced dealer. He helped us get discounted prices on a remote starter and other accessories we wanted to install. He also kindly tought us how to operate the complicated vehicle (voice activated bluetooth, navigation, entertainment system, eyesight, and so on. All stylish things we never encountered). He even refilled us a full tank of gas before we left. That was really a surprised gift. They did not promise to do that. When a part was out of stock, he tried to refund us. When I had questions and called him, he always responded quickly and helped me out. My impression is that this dealership has a large stock of vehicles and well-trained sales persons. The most important thing is that they are honest businessmen who do not play games with customers. More

Amazing experience Why did I give this dealership the rating I did? ... I went to other dealerships before Prime. I felt pressured and the atmosphere was very stressful Why did I give this dealership the rating I did? ... I went to other dealerships before Prime. I felt pressured and the atmosphere was very stressful and intimidating. Just an overall bad experience... then I walked into Prime Subaru and was approached by Mike Wright. He was friendly, and most importantly he listened to me when I said I came here for a specific car, he didn't try to put me into something newer or a different style. Overall thoughts of Prime `Friendly service & Hassle free looking & All questions answered, great dealership and salesman to go to if your buying for the first time. `Straight forward, no number games & no hidden features about my car... Car Fax printed and ready without even asking for one, also found my car online for a certain price, once at the dealer the car was listed for more. I stated the online price was cheaper and got the online price for the car without argument. `Caring- I was given a loaner car until all the paperwork, insurance, and registration was complete on my new car, then they delivered my car to me and took the loaner car back so I didn't have to drive an hour back there to exchange cars! `Calm and inviting atmosphere (stress free zone) `Would recommend Prime Subaru to anyone looking for good deals and great services on there next purchase of a vehicle! A very satisfied customer, Cassie Carey LPN More

Mike was great. He was honest and upfront right from the beginning. He had to locate our car and kept us in the loop the entire time. Mike wright and prime Subaru is the place to go and the salesman to see beginning. He had to locate our car and kept us in the loop the entire time. Mike wright and prime Subaru is the place to go and the salesman to see if you want honesty and a good deal. More

Mike went above and beyond the duties of an average car salesman. He was not pushy, and worked with me every step of he way to ensure that I got the car , color, and price I was looking for. He needed to o salesman. He was not pushy, and worked with me every step of he way to ensure that I got the car , color, and price I was looking for. He needed to order the car for me, and he kept me updated throughout the entire process until my car finally arrived. I would recommend Mike highly as a trustworthy, friendly, and hard-working salesman. More

This is an honest and professional dealership clearly dedicated to customer service. From the beginning of the exchange of internet emails with Elaine Healy my requests for pricing and trade in informati dedicated to customer service. From the beginning of the exchange of internet emails with Elaine Healy my requests for pricing and trade in information were handled promptly and honestly. The quote I received initially could not or would not be matched by other dealers. When I met with Mike Wright at the dealership to do paperwork he helped me to feel very comfortable by explaining the process and treated me with respect. He was very professional and he demonstrated excellent product knowledge when we went over the car's operation. He is dedicated to excellent customer service. As a case in point when I was in my new car and ready to leave he personally came over to check on me to make sure everything was okay. The business manager did not pressure me to buy other products and also made me comfortable. He did not rush me through the paperwork and explained everything. I highly recommend this dealership and will refer without hesitation. More

Found a Honda Accord EX 2008 on Cars.com and called the dealership right away. It was priced well under KBB value and was in mint condition. Met with Kevin and took it for test drive, and bought it that n dealership right away. It was priced well under KBB value and was in mint condition. Met with Kevin and took it for test drive, and bought it that night. Great experience and price. You can't go wrong. More

I had spent 2 days at multiple dealerships undecided about what type of vehicle to purchase. The decision was made once I had arrived at Prime Subaru. My salesperson, Kevin Huffman was extremely knowled about what type of vehicle to purchase. The decision was made once I had arrived at Prime Subaru. My salesperson, Kevin Huffman was extremely knowledgable about the vehicle and was very honest and upfront in answering all of my questions throughout the purchasing experience. I have purchased many vehicles over the last ten years and Kevin was the only sales person that spent time going through the vehicle with me at the close of the sale and even took time to set up my blue tooth before I left. I would highly recommend Prime Subaru and Kevin Huffman to anyone looking to purchase a vehicle. More

I live in upstate New York and the only place I will get my Subaru serviced is at Subaru of Nashua. Their work is impeccable. The price is fantastic and I trust them implicitly. I travel 3 1/2 hours each my Subaru serviced is at Subaru of Nashua. Their work is impeccable. The price is fantastic and I trust them implicitly. I travel 3 1/2 hours each way, just to get my car serviced here. I wish more dealerships were like this one. This dealership is the only reason I still own a Subaru More