Granite Subaru

Great experience We had done a lot of research before deciding on a car. We narrowed our choices between an Outback and a Forester. We had gone into the dealership a We had done a lot of research before deciding on a car. We narrowed our choices between an Outback and a Forester. We had gone into the dealership and drove the Forester however, the new Outback's were not in. Once in we test drove it and our salesman (Gary) suggested we re-drive the Forester. Once we did that we knew the Forester was our choice. Gary sat with us and we discussed price, options and a few other things. We left without any pressure and no purchase. We went in to meet with Gary the following week and ordered our car, the right color and add-ons that were important to us. Gary, at that point brought our old car to be evaluated for trade-in. That too, came back in our favor. We ordered the car and within 2 weeks we were driving it off the lot. Very happy, satisfied customers. The only suggestion we could make to make things go easier at the end would be to have all the "extras" that we could buy be explained before the final pick-up. Although the sales manager was nice, we felt "under the gun" to make decisions quickly. This is not the way we do things. We are thoughtful consumers not impulse shoppers. More

Great Service We’re loyal Subaru owners and regularly have our cars serviced by Granite Subaru. My 2014 Forester was serviced for the 60,000 mile checkup. The work We’re loyal Subaru owners and regularly have our cars serviced by Granite Subaru. My 2014 Forester was serviced for the 60,000 mile checkup. The work was performed as specified and the Service Dept. was customer oriented. I am now well prepared for the NH winter season - bring it on! More

Eargr multipoint service. They recomended expensive service which i didnt want and even tire preasure check is mendatory but seems to not included. Without multipoint checking They recomended expensive service which i didnt want and even tire preasure check is mendatory but seems to not included. Without multipoint checking service, It is not including. More

Awesome customer Service. Very pleased with how quick I was in and out of the shop. I was told an hour and a half I was on my way back home in half that time. We will b Very pleased with how quick I was in and out of the shop. I was told an hour and a half I was on my way back home in half that time. We will be back in February to talk to Sales person about buying a a car More

Purchase vehicle Friendly staff. No pressure sales tactics. Honest and open discussion of vehicle availability, turnover, and value. Ability to answer all questi Friendly staff. No pressure sales tactics. Honest and open discussion of vehicle availability, turnover, and value. Ability to answer all questions asked about the vehicle. Straightforward assessment of trade-in value. Offering options and alternatives to purchase and Trade in. More

Service met expectations I take my WRX here, instead of the Milford location (even though I live 10 minutes from the Milford location), because Milford scratched my paint taki I take my WRX here, instead of the Milford location (even though I live 10 minutes from the Milford location), because Milford scratched my paint taking my tires out of my car for a winter tire swap last season. This Hudson location is more professional, quicker, and they take pictures beforehand to make sure it's in the same condition when returned. I'd rather drive the extra hour round trip to Hudson because I feel like they go the extra mile to ensure the vehicle and customer are taken care of. Granted the prices are average.... and I really don't trust any car dealer/service center, but I've never had an experience here that would make me stop using them. Would, and have, recommended to others. More

New car lease Mack was extremely helpful. We had a better than usual experience. Would definitely return and also recommend your dealership to others. Great job! Mack was extremely helpful. We had a better than usual experience. Would definitely return and also recommend your dealership to others. Great job! Keep up the great customer service. More

Great service I had to make a last minute appointment to get a state inspection and thought I'd try this service center first - not expecting anything soon. I was I had to make a last minute appointment to get a state inspection and thought I'd try this service center first - not expecting anything soon. I was pleasantly surprised when they could take me same day! Staff is always friendly and helpful and wait was short and comfortable. More

Quick and reliable We leased our vehicle here and they were easy to work with and service department has been the same. We would purchase or lease here again. We leased our vehicle here and they were easy to work with and service department has been the same. We would purchase or lease here again. More

Accommodating Service I brought my Outback for an oil change and to find/fix annoying noises from underneath the car. Once they discovered the problem the service departme I brought my Outback for an oil change and to find/fix annoying noises from underneath the car. Once they discovered the problem the service department worked us into their schedule immediately, even though it was an involved process. This is typical of the great service at Granite Subaru. More