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Granite Buick GMC

Rapid City, SD

3.9
48 Reviews

2454 East Mall Drive

Rapid City, SD

57701

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Showing 48 reviews

July 25, 2025

Extremely knowledgeable and professional Very friendly, courteous and fast Hands down one of the best dealer experience I've had More

by omerot
Recommend Dealer
Yes
Employees Worked With
Michael Bay
July 20, 2025

Thanks for getting me in. Your service manager is not very informed. He had no idea what my GM tire and maintenance plans were. After having the oil charged he didn’t know wha More

by jhammaker0623
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Spain
July 16, 2025

Met by service technician upon arrival, very friendly and courteous, dealership was very clean and waiting area was very comfortable. Service work was done in a timely manner, overall, it was a nice experien More

by jch0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch Eller
July 12, 2025

Long wait, poor communication. My car is still not fixed and nobody could tell me when the part would be in or even whether my car should be driven. More

by sjkaup
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
July 12, 2025

The dealership was clean, we were promptly met by a serviceman upon arrival and checked in immediately. The service was done in good time and we were notified upon completion. The prices have risen q More

by deplummer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Alker. And Chris Shields
July 10, 2025

I needed a backup camera replacement, my 6 month old 2025 Sierra with "bumper to bumper warranty" didn't cover water intrusion. No fault of mine, no damage to the camer. Just not covered. In my business, tha More

by bryan82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
July 10, 2025

Oil change should not take money minutes. This is not an isolated incident. Also, the GMC app showed our vehicle waiting outside for over 20 minutes. I finally went to the counter and sure More

by Robertmmammenga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris
July 05, 2025

Amazing, my sales representative Colter was Amazing he answered every question we had in a very professional manner great guy. More

by gunsdebock
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Colter Schenbeck
July 05, 2025

They went above and beyond to make everything right. I'll never buy a vehicle anywhere else. More

by buckskincattle
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Undre Holt 5 stars, Cole Fisher
July 05, 2025

We received quick and efficient service for an oil change, professionally handled in a courteous manner. More

by jensnyla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Spain
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