Granger Chevrolet - Service Center

Granger had my truck about 4 weeks Charge me for a oil change and didn't change my oil. After seeing my original oil filter under my truck i Took it back 3 days latter, Granger changed my oil this time. I change and didn't change my oil. After seeing my original oil filter under my truck i Took it back 3 days latter, Granger changed my oil this time. I lost another day of work to take my truck back for a oil change. Service manager said someone must have overlooked a sheet of paper. Never offended anything for my inconvenience. They also charged me almost $200 for diagnostic that extended warranty wouldn't cover. Called my warranty and they said that they paid everything that was negotiated, didn't know why the dealership was back charging me I test drove 2 new trucks while they changed my (oil the 2nd time), and I decided a new truck. When left there I bought a 2024 High County 3500 from Beaumont dealer. Granger had the nerve to call me and ask why I didn't buy from them after seeing my picture on FB from Clasic Chevy. More

Bad service can’t communicate and haven’t fixed my car been dealing with them for over a year and still no fix been in there shop more than in my garage. been dealing with them for over a year and still no fix been in there shop more than in my garage. More

Customer service is second tonight! The staff is so willing to assist the customers needs! The staff is so willing to assist the customers needs! More

They are friendly,, courteous, and eager to assist each customer and meet your expectation and satisfy the customer. customer and meet your expectation and satisfy the customer. More

The service department use to be about the customer going extra step to take care of customers Technician I had was goid extra step to take care of customers Technician I had was goid More

Great people. Easy to do business with vehicle ready when promised Pricexwas wHt was quoted Easy to do business with vehicle ready when promised Pricexwas wHt was quoted More

Took care of everything that was needed in a timely manner with no long wait. manner with no long wait. More

Very helpful and listened to my needs Will return for all my vehicles For life my vehicles For life More

Stacy was rude and unprofessional but Mr Rick was kind and very helpful and handled my situation greatly and very helpful and handled my situation greatly More