Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Granger Chevrolet - Service Center

Orange, TX

4.5
314 Reviews

314 Reviews of Granger Chevrolet - Service Center

Sort by
September 08, 2023

Got my oil changed and was told it would take 1 hour and 15 mins. After 2 and a half hours I got my truck. No one could tell me how much longer or what exactly was taking so long. More

by Josht1300
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
One of then service guys
Report | Print
Sep 08, 2023 -

Granger Chevrolet responded

Josh, I apologize that we failed to meet time promise. No excuses! If you would be willing to give us another opportunity I will personally follow up and make sure you are taken care of. Your next oil change will be on us. Ask for Rick when you come in and I will see that we expedite your service. Rick Hanzelka Service and Parts Director Granger Chevrolet

September 06, 2023

The service department use to be about the customer going extra step to take care of customers Technician I had was goid More

by HA.JAMES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not work with sales
Report | Print
September 04, 2023

Great people. Easy to do business with vehicle ready when promised Pricexwas wHt was quoted More

by BPAYNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Stiles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thanh Vo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
September 03, 2023

Took care of everything that was needed in a timely manner with no long wait. More

by TONI_ZACH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenny Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
September 02, 2023

Very helpful and listened to my needs Will return for all my vehicles For life More

by ralberts
Recommend Dealer
Yes
Employees Worked With
Richard
Report | Print
September 01, 2023

Stacy was rude and unprofessional but Mr Rick was kind and very helpful and handled my situation greatly More

by JHEBERT87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ethan
Report | Print
August 31, 2023

Your service department is so helpful. I’m treated with respect and all of my concerns are addressed More

by TMPEVE1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy
Report | Print
August 31, 2023

I appreciate the effort to take care of the customers needs. If things need to be corrected… effort is made to make it right More

by PASTORJHSMITHIR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forrest Spraggins and Erwin
Report | Print
August 31, 2023

Stacey Derutte is amazing. So is the quick lube guy. Great quick reasonably priced service. More

by Hossmann25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn't buy one.
Report | Print
August 30, 2023

We bought our car used with warranty. The service department has been amazing. We had a few issues with it the 2 mi this we have owned it and they got us in right away and got the issue f More

by TANYAWHITE684
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenny Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather in service
Report | Print
1
...
29
30
31
32