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Granger Chevrolet - Service Center

Orange, TX

4.5
313 Reviews

313 Reviews of Granger Chevrolet - Service Center

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September 30, 2023

I’m always treated fair at the Granger Service Center. The staff was friendly and my vehicle was ready in a timely manner! More

by LynetteChandler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacey
September 28, 2023

When I got there, they took me straight in did an excellent job very friendly And was pretty much right on schedule More

by WILLIS.MARCIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
September 21, 2023

Wonderful service department. Fast friendly, and efficient. They aim to please. I wouldn’t go anywhere else. More

by rick_hanzelka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy j
September 21, 2023

All service personnel friendly. Knowledgable, professional, and courteous. Sales personnel are great and not overly pushy. I will do business with Granger as long as they are her More

by PCORNELL333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Huelsman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service dept.
September 16, 2023

Great place to do business , the entire service team are awesome. My go to dealership for sure ! More

by Holland, Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlo's, mechanic , great guy
September 11, 2023

Granger had my truck about 4 weeks Charge me for a oil change and didn't change my oil. After seeing my original oil filter under my truck i Took it back 3 days latter, Granger changed my oil this time. I More

by GERALDBERRYHILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
September 09, 2023

Customer service is second tonight! The staff is so willing to assist the customers needs! More

by Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Stiles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Huelsman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thanh Vo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenny Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ethan Cole, Rusty Doucet, Richard Alberts, Shelby O'brien
September 09, 2023

Bad service can’t communicate and haven’t fixed my car been dealing with them for over a year and still no fix been in there shop more than in my garage. More

by STANLYDOOR62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Patrick Pina, Al Granger,Bobby Payne
September 08, 2023

They are friendly,, courteous, and eager to assist each customer and meet your expectation and satisfy the customer. More

by JWALLEN08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept. Todd and Stacie
September 08, 2023

Got my oil changed and was told it would take 1 hour and 15 mins. After 2 and a half hours I got my truck. No one could tell me how much longer or what exactly was taking so long. More

by Josht1300
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
One of then service guys
Sep 08, 2023 -

Granger Chevrolet responded

Josh, I apologize that we failed to meet time promise. No excuses! If you would be willing to give us another opportunity I will personally follow up and make sure you are taken care of. Your next oil change will be on us. Ask for Rick when you come in and I will see that we expedite your service. Rick Hanzelka Service and Parts Director Granger Chevrolet

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