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Granger Chevrolet - Service Center
Orange, TX
360 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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360 Reviews of Granger Chevrolet - Service Center
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Verified Customer
March 17, 2024
Your ability to inform and update the customer was absolutely terrible.it was pathetic that it took over 2 weeks to replace a simple part just to get the vehicle back and it still have the same issue. absolutely terrible.it was pathetic that it took over 2 weeks to replace a simple part just to get the vehicle back and it still have the same issue. I will not recommend you to anyone More
by markus bouley
Employees Worked With
Stacy Derutte
March 16, 2024
Great service department is attentive and explains all the services they are doing. Also the found a recall and got that taken care of. I like the way they continually update me on what is going on and wh the services they are doing. Also the found a recall and got that taken care of. I like the way they continually update me on what is going on and where they are in the process. In the waiting room there was several employee that came by and asked if I needed anything. Nice to have costumer service that cares. More
by CMELANCON
Employees Worked With
Todd Hurst, Todd Hurst
March 14, 2024
I highly recommend Sami in the service department for taking care of my repairs, I really appreciate all of her hard work in getting my repairs done. She keeps me informed on my repair and in my opinion taking care of my repairs, I really appreciate all of her hard work in getting my repairs done. She keeps me informed on my repair and in my opinion she goes over and above to make sure repairs get done . I would highly recommend her when you go in for service, I trust her opinion and that means a lot to where I bring my vehicle. She has a great way with customers making us feel comfortable with getting our repairs done at grangers service center . I appreciate her reminding me of my future oil change it’s just things like careing about her customers that will keep me coming back for service. Thanks again Sami for all your hard work More
by rbcruiser3
Employees Worked With
March 11, 2024
When I drove up on the premises from the time I got there the gentleman the young lady everybody was nice wholesome and Mr Rick help me with the coffee but overall the service was great I will come back agai the gentleman the young lady everybody was nice wholesome and Mr Rick help me with the coffee but overall the service was great I will come back again More
by alton.horn
Employees Worked With
Don't know the gentlemen name
March 09, 2024
Dealer meets my service needs for my GM vehicles. Quality work completed when promised (sometimes ahead of time too). Not too far from my home. Also have purchased vehicles from them - competitive sa Quality work completed when promised (sometimes ahead of time too). Not too far from my home. Also have purchased vehicles from them - competitive sales department. More
by carterb
Employees Worked With
Sammi
March 08, 2024
Explained the issues/ code reading on my car. Got charges $350 even though I identified the problem. I think I was over charged for being a loyal customer. The fees could have been subtracted fro Got charges $350 even though I identified the problem. I think I was over charged for being a loyal customer. The fees could have been subtracted from the cost of repairs. I was also not told that I would incur a $30 credit card fee when paying the bill. I feel I should have been told this cost prior to me arriving for the pickup of my car. This hold experience was unsatisfactory from start to finish. More
by IRON7
Employees Worked With
STACEY/KINNEY
