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Granger Chevrolet - Service Center

Orange, TX

4.5
360 Reviews

360 Reviews of Granger Chevrolet - Service Center

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April 17, 2024

Thanks Sammy ,and Bobby for your great service. I will recommend y’all to all my friends. More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sami Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 16, 2024

I bought my car in September and just had my first oil change which was free , service was amazing Ms Laura took great care of me ! Highly recommend Grangers Chevrolet in Orange ! More

by wpallbrit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Roberts
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April 15, 2024

Fast friendly customer service! Was able to get me in and repaired all in one day ! More

by JT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth Pickett
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April 15, 2024

They were great very good communication and fast return on my truck friendly environment awesome work More

by ROCKYMARTINEZ174
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Hurst
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April 12, 2024

I love the fact that she kept me informed as the work was being done. It was a wonderful change to other dealers where I had work done. More

by wtseal70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Roberts
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April 12, 2024

It was friendly and very good service. Appreciate the speed of service at the quieting time. More

by MATHEWKC2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy Derutte
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April 12, 2024

Great service dept. Went the extra mile to give me a loaner comparable to my current vehicle. More

by codyarkeen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sami Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Hurst, Kenneth Pickett
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April 12, 2024

Service was completed in a timely and professional manner. Well satisfied with both. Great job More

by BOWPRO11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth Pickett
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April 11, 2024

They are usually very good. But this time, they should have called instead of looking for the wheel lock. They had to dig through my glove box and my console was turned upside d More

by BUCKNCON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The ones who work on the tires , Laura Roberts
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Apr 12, 2024 -

Granger Chevrolet responded

I apologize for the inconvenience and my tech going through your personal belongings to find your wheel key so we could rotate your tires. Your response was shared with everybody concerned so they can see how it made you feel. Because of your concern, we've adopted a new policy to have the customer place the wheel lock key in their cupholder prior to service and we put the key back in your cupholder after service. I appreciate your feedback as this is how we learn to do a better job in serving you. Thank you again, Rick Hanzelka Fixed Operations Director Team Granger Office 409-883-0438 Cell 325-669-0479

April 10, 2024

Service is perfect. That’s why I keep coming back. People are polite and congenial and the value is what I expect. More

by rick_hanzelka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sami Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Hurst, Kenneth Pickett, Laura Roberts
Report | Print
Apr 10, 2024 -

Granger Chevrolet responded

Dear Mr. Lizard, Thank you for your kind words. Rick

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