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Granger Chevrolet - Service Center

Orange, TX

4.5
360 Reviews

360 Reviews of Granger Chevrolet - Service Center

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June 15, 2024

I’ve used Granger’s Service Dept multiple times and I’m always impressed by the quality of work, time to complete the work and the friendly, professional staff. I worked in the auto industry for years and More

by LETHAIRVING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Hanzelka , Laura Roberts
June 13, 2024

Avery one was very nice and the place is clean and while you guys were working on my truck Kennedy would call me and keep me updated. Very good service department. More

by B1HINTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby O'brien, Kenneth Pickett
June 11, 2024

The service was great and the personnel were courteous. I would recommend them to anyone. More

by bobehrlich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Roberts
June 11, 2024

They have been great to me and I thank You very much for your y More

by BKJACKSON1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Hurst, Kenneth Pickett
June 10, 2024

I had a bad cell in my battery. It was not starting the truck in the mornings and after an hour long infusion of medicine. It’s frustrating to not be able to depend on your auto. S More

by Adyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Hurst
June 09, 2024

Very straight forward and I like the service provided, they are about the community and stick to their words. More

by ANDYWILLIAMS984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sami Williams
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2024

The service personnel at this time are friendly and attentive. Bobby Payne is the reason we choose Granger Chevrolet for service. With his level of knowledge and expertise, I know he will guarantee tha More

by MGOODWIN40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown name of service representative
June 05, 2024

Sami was very helpful, funny and kind while I was waiting for my car to be done, it was not a major problem but she made it easier! More

by idelapuente
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sami Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Hurst
June 02, 2024

I have had several unsatisfactory experiences I will no longer be doing business with Chevrolet in orange. More

by BROOKE0566
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sami Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : bobby
Jun 03, 2024 -

Granger Chevrolet responded

Good morning, Brooke, would you be willing to elaborate on what happened during your visit that was unsatisfactory? Your complete satisfaction is our goal. We are in this business to make customers for life. If we've done something wrong, I want to make it right for you. Rick Hanzelka Service and Parts Director Office: 409-883-0438 Cell: 325-669-0479

May 31, 2024

Very courteous and helpful. Quick to assist all my needs . Will definitely do business again More

by anngranger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Payne
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