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Granger Chevrolet - Service Center

Orange, TX

4.5
360 Reviews

360 Reviews of Granger Chevrolet - Service Center

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July 19, 2024

After getting my 01 corvette back from Granger's shop for repairs it started acting up again. I talked with Rick the service manager and he immediately had it towed back to the shop and are resolving the pro More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sami Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick and Andrew , Todd Hurst, Kenneth Pickett
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June 30, 2024

Very pleased how fast it was done and how the employee informed us on everything he did on my car More

by JHNEWTON4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Roberts
Report | Print
June 22, 2024

Great service I called last minute for oil change and they got me in thanks More

by SLICKSTER27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Hurst
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Jul 03, 2024 -

Granger Chevrolet responded

Would you be willing to contact me as to what went wrong with your experience with Todd that you graded him a 1 but you appear to be completely satisfied with everything else. If we fell short in any area, I would like to make sure we take better care next time. Thanks, Rick Hanzelka Service and Parts Director Granger Chevrolet 409-883-0438

June 19, 2024

Every one was very very polite and fast service even when I setup my appointment the guy got me in very fast… much better service than my last trip… thank you More

by JONATHANLEESTEWART
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember
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June 19, 2024

They always go beyond to help with a problem! We had a brake problem on new used truck repairs done at no charge! More

by Dmoreau51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sami Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
June 18, 2024

Granger Chevrolet is very hospitality the service was excellent the waiting was was not long More

by Linda Auugustine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Hurst
Report | Print
June 18, 2024

Everyone was very friendly and courteous. Every time they came through the waiting area, they always asked if we needed anything More

by JANAECALLAHAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sami Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Hurst, Kenneth Pickett, Laura Roberts
Report | Print
June 18, 2024

All Chevrolet repair work is over priced. The repair work was extremely slow. I have owned my used car since the last of January and it has been in the garage 3 months and is in the garage ag More

by jimclaud1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Hurst, Kenneth Pickett
Report | Print
Jun 18, 2024 -

Granger Chevrolet responded

Jim, I'm sorry to hear about your truck being in our shop so often. Would you be willing to give me a call so I can look into this for you and see what I can do to help you? Rick Hanzelka Service and Parts Director Granger Chevrolet office: 409-883-0438 cell: 325-669-0479

June 16, 2024

It was a very nice dealership, with great deals and great service. They were very informative and made sure we were 100% happy. More

by MAYAHEMIGH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Lute
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June 15, 2024

Very nice staff, that are eager to help and answer your questions. Products and services are highly recommended. More

by Lawrence
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sami Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenneth Pickett, Laura Roberts
Report | Print
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