Granger Chevrolet - Service Center
Orange, TX
360 Reviews of Granger Chevrolet - Service Center
The experience was very pleasing. The staff was very considerate of certain needs. Communication was great The staff was very considerate of certain needs. Communication was great More
Really appreciate how they treat you here. Waiting for an oil change and at least 3 people asked me if I needed anything, coffee, water etc. Really appreciate how timely they are the work they Waiting for an oil change and at least 3 people asked me if I needed anything, coffee, water etc. Really appreciate how timely they are the work they do. Super courteous but taking care of business! More
We purchased a 2024 Trax last year that has been in and out of the service department multiple times without any resolution. On 7-31-2024, my wife once again took the vehicle in with yet another issue an out of the service department multiple times without any resolution. On 7-31-2024, my wife once again took the vehicle in with yet another issue and to obtain paperwork from previous visits only to be told by the service manager "I'm done with this car and it's problems. Any further issues with it you can take up with Chevrolet directly". Excuse me? They just actively refused to address existing warranty issues and any new ones and put the xxxxxx on our backs to find a resolution. Corporate was contacted directly by me about their unwillingness to help and honor the factory warranty. Two days later, I took my wife to purchase a 2024 Toyota RAV4 XLE and rid myself of that albatross. My hope is that if you're reading this, you consider any other dealership other than Granger Chevrolet because they're not worthy of your hard earned money. More
Great service and dealership. Wasn't sure what was wrong with my Chevrolet 2500hd. The service diagnosed my problem checked all the components and made the necessary repairs to co Wasn't sure what was wrong with my Chevrolet 2500hd. The service diagnosed my problem checked all the components and made the necessary repairs to correct the problem. More
Very very concerned about customer vehicle, willing to let you know if anything need to be updated to your vehicle. Very pleased with the service. let you know if anything need to be updated to your vehicle. Very pleased with the service. More
Awful service and unsatisfactory customer service price gouging and the tech are liers its a no for. Me gouging and the tech are liers its a no for. Me More